Vendor Coordinator

This is initially a 24-month assignment, with the possibility of extension. As Vendor Coordinator you will establish and execute strong local Vendor Management and maintain Vendor relationships for most relevant local Vendors.

You will align with internal departments on executing and improving Vendor and Process governance, Services and executing Contracts. You will also be responsible for financial monitoring regarding Vendor contracts (spends, invoice management) and ensure continuous improvement cycles with local Vendors to create value for Stefanini.

Responsibilities:

• Managing vendors to meet key performance indicators and agreed targets;
• Monitoring via agreed key performance indicators (KPIs) and Service Level Agreements (SLAs) and challenging performance;
• Collecting input from key stakeholders and performance management to identify opportunities for continuous improvement and address underperformance and compliance failures, including contract terms to the vendor;
• Validating if vendors performance matches the contract terms and assures that the quality-of-service deliverables meet contractual commitments;
• Engaging proactively and collaboratively with vendors to resolve unsatisfactory performance;
• Maintaining and negotiating contract changes;
• Acting as escalation point regarding issues with vendor and resolving or addressing (contractual) disputes;
• Reviewing vendor analysis and assessing effectiveness across the organization and managing risks associated with information security, continuity, and performance.

Job Requirements

Education:

• Relevant education, training, certifications or equivalent practical experience.

• Nice to have:

• Bachelor's degree in a related field.

Language proficiency:

• Excellent English communication skills, both verbal and written, for professional communication and documentation.
• Preferred:
• C2 English Language Certification.
• Very good communication skills, both verbal and written in French, Italian or German.

Experience:

• 3 years of experience in Vendor Management.
• Advanced knowledge of contract management.
• Advanced knowledge of Vendor Management & Governance / Vendor Relationship Management /RFx management (Request for Proposal / Quotation / Information).

Mandatory Technical skills:

• Advanced knowledge of Microsoft 365 tools such as Word, PowerPoint, Excel, Teams and SharePoint.
• AI knowledge and practical experience.

Preferred / Nice-to-have Qualifications:

• Ability to head cross-functional, virtual and international teams and manage multiple demands on your time.
• Ability to prepare written material that is well structured and easy to follow by the intended audience.
• Ability to identify risks that might impact the completion of an activity and escalate these when identified.
• Ability to identify ways to improve systems or processes which are used by the team/unit.

Soft skills:

• A collaborative, solutions and customer-service-focused approach and strong written and spoken communication skills.
• Ability to recognize and adapt to individual differences and working styles.
• Strong communication and interpersonal skills, with a proactive approach to stakeholder engagement and collaboration.
• Analytical and critical thinking, combined with strong attention to detail and the ability to identify risks, gaps and improvement opportunities.
• Entrepreneurial mindset and initiative, taking ownership, anticipating needs and proactively driving tasks and results forward.

Work conditions:

• Hybrid work
• Working hours: normal business hours.

Diversity & Inclusion Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you!