Vendor Deployment Support

About us

WeSupport, Inc. is a leading information and communication technology company dedicated to delivering innovative solutions and exceptional support services to our clients. We pride ourselves on fostering a collaborative work environment where skilled professionals can thrive and make meaningful contributions to our mission of transforming business operations through technology.

About the role

We are seeking a Vendor Deployment Support specialist to join our growing team on a contract basis. This role is strategically important in ensuring the successful implementation and deployment of vendor solutions for our clients. You will be working on-site in Bonifacio Global City, Taguig City, Metro Manila, where you will serve as a critical link between our vendor partners and internal teams, providing technical expertise and support during deployment phases. As a Vendor Deployment Support specialist, you will play a vital role in facilitating smooth system implementations and ensuring that deployments meet client requirements and timelines.

What you'll be doing

• He/she is responsible for performing verification on all handoffs provided by the vendor and files the requests for deployment. He is responsible in moving the code from one environment to another.
• The Vendor Support Analysts are technically skilled (e.g. PL/SQL) and have good communication skills to collaborate with the stakeholders of the project they support.

Job Description:

• Access Request
• Production Data Extract
• Execution of script in SIT/UAT
• Installation of application in SIT/UAT
• Implementation to SIT/UAT/Production
• Batch Job Run Request in SIT/UAT
• Restart of components in SIT/UAT
• Generate Jar Files in SIT/UAT
• Packaging of objects to be deployed to SIT/UAT
• Request copy of mapper configuration files in SIT/UAT/Production
• Firewall whitelisting
• Import/Export files in SIT/UAT/Production

What we're looking for

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Must have minimum of 3-year experience on PL/SQL. (Non-negotiable)
• Must have minimum of 3-year experience on Unix. (Non-negotiable)
• Must have experience with script execution and handling batch job requests. (Non-negotiable)
• Must have experience with managing SIT/UAT/Production environments. (Non-negotiable)
• Must have experience in data extraction and file imports/exports in various environments.
• Must have experience in managing access requests and mapper configurations.
• Must have experience in firewall whitelisting and component restarts.
• Must have experience in vendor management, procurement, and deployment processes.
• Must be proficient in relevant IT tools and systems (e.g., project management software, procurement platforms).
• Must have knowledge of deployment methodologies or frameworks.
• Must be proficient with configuration management and IT infrastructure.
• Must have strong communication and stakeholder management skills.

Apply now

If you are a motivated systems or business analyst with deployment experience seeking a contract opportunity to make a tangible impact on vendor implementations, we would like to hear from you. Please submit your CV and a covering letter detailing your relevant experience and why you are interested in this role.