Vendor Quality Manager

Vendor Quality Manager

Location: Manchester (Hybrid – minimum 3 days in the office)

Reporting To: Head of Quality and Compliance
Working Pattern: Full-Time

About Brand Addition

Brand Addition is a leading creative branded merchandise agency, partnering with some of the world’s most recognisable brands—BBC Children In Need, Google, Indeed, Michelin, Scania, Dove, Lynx, Jamesons and Clarins. We deliver high‑quality branded products and packaging globally, with quality, compliance and service at the heart of everything we do.

The Opportunity

As part of our commitment to maintaining robust quality and compliance standards, we are seeking an experienced Vendor Quality Manager to join our Global Quality team. This is a business‑critical role, providing senior quality oversight, supplier assurance and operational support with the main focus across our European supply and customer base.

Your Mission

• Lead and manage the European supplier audit and quality programme.

• Drive resolution of quality and compliance issues from suppliers and customers using structured root‑cause and corrective‑action approaches.

• Ensure products and suppliers meet Brand Addition, client and regulatory requirements before approval and ongoing use.

• Ensure suppliers are aligned with all Brand Addition global CSR policies

• Support internal teams and clients by strengthening supplier performance and quality assurance processes.

• Travel within the UK and Europe to conduct onsite audits

• Provide ongoing training and guidance to Internal Staff ensuring full understanding of the importance of Vendor Management to the business

What You’ll Bring

• Experience: Proven experience in a senior quality or supplier quality role within a consumer products or supply‑chain‑led business.

• Supplier Assurance: Strong background in supplier audits, assessments, and corrective action management.

• Good understanding of Ethical & Social Audits: SMETA, BSCI, WRAP, SA8000 and ISO Certifications - ISO9001 (Quality) ISO45001 (Health & Safety)

• Consumer Products: Familiarity with quality assurance within consumer products, including product testing, inspections, and compliance requirements.

• Ability to build strong relationships with Suppliers and encourage a culture of continuous improvement

• Problem Solving: Structured, pragmatic approach to issue resolution and continual improvement.

• Collaboration: Ability to work cross‑functionally with purchasing, compliance, warehouse, product, and client teams.

• Communication: Excellent written and verbal communication skills, with confidence engaging suppliers and stakeholders.