Vendor Relations Associate

Interaction: The Vendor Relations Associate interacts with the AP associates, vendors, Corporate associates, store personnel and Finance associates.

Summary of Duties and Responsibilities [Essential Functions]:

• Professionally communicate with vendors through email and phone calls.
• Research past due invoices and shortage claims.
• Research cost difference claims and unresolved freight claims.
• File all vendor disputes, enter vendor notes, and distribute to appropriate areas for review.
• Timely follow-up on outstanding vendor disputes and issues, until resolved.
• Ensure all changes are submitted accurately and timely to update the vendor master file.
• Perform other duties as assigned.

General And Supervisory Responsibilities

• Assist with the training of new hires and development of training material.
• Cross train on other department duties.
• Demonstrate the following culture within the Accounts Payable Department: (i) customer service, (ii) continuing process improvement, (iii) building effective working relationships with people outside the department, and (iv) personal responsibility for the integrity of all work.

Qualifications

• High school diploma and 2-4 years of customer service experience required; 1-2 years Accounts Payable/Accounting experience a plus.
• Professional written and verbal communication and interpersonal skills
• Excellent data entry, filing, and organizational skills. Detailed orientated.
• Requires the ability to produce materials within tight timeframe.
• Proficient with the Microsoft Office suite, including Excel, Word, Teams, and Outlook.
• Proficient with AS400 System and Oracle a plus.
• Fluent in English.