Venue Coordinator

We’re always looking for dedicated, talented individuals to join the City of North Liberty team. Whether your skills are in public works, public safety, administration, parks and recreation, or another field, there’s a place here for people who want to make a difference.

About Our Organization

At the City of North Liberty, we are committed to employing individuals who reflect our community’s diverse backgrounds. Every role contributes to the success and future direction of our growing city. We value not only technical expertise but also the unique experiences and perspectives our employees bring. If you share our commitment to service, teamwork, and community, we encourage you to apply.

About Our Community

North Liberty is one of the fastest-growing communities in Iowa, located between Iowa City and Cedar Rapids. Known for its welcoming atmosphere, excellent schools, and vibrant neighborhoods, North Liberty offers residents and employees a high quality of life. With year-round recreational opportunities, community events, and convenient access to both small-town charm and big-city amenities, North Liberty is more than just a place to work, it’s a place to call home.

Overview

Under general direction of Venue Manager, and in collaboration fellow Event Staff, this position leads and assists with the set up and execution of events hosted at Hy-Vee Center & Amphitheater and throughout Centennial Park. Regularly serving as the point of contact for private renters during rentals, The Venue Coordinator are knowledgeable of Centennial Park’s facilities and policies, can think on their feet, effectively communicate with third-party vendors and exude a positive, problem-solving attitude to help private celebrations and public programs run smoothly. This position may also help with other events produced by the City elsewhere in the community.

Essential Functions & Duties

• Direct or assist with directing other event staff and volunteers before, during and after public and private events to successfully execute agreements and events.
• Represent the City of North Liberty and Hy-Vee Center & Amphitheater in a professional and exemplary manner under all circumstances.
• Provide tours of the facility.
• Approach customer and guest concerns professionally, alerting supervisors and emergency contacts when appropriate.
• Perform opening and closing procedures during shift.
• Lead or assist with the setup and breakdown of events, including the set and strike of tables, chairs, and other event equipment.
• Assist with providing facility accommodations to guests, such as wheelchair assistance and assisted listening devices.
• Understand and prepare the audio/visual capabilities of the facility, including projectors, speakers, lighting and a photo booth, to be able to demonstrate to renters and help troubleshoot as appropriate.
• Oversee advancing of private rental events; including appropriate licensing and insurance requirements, photobooth setup within the fiesta program, finalizing setup needs, diagrams, and event details. These tasks may be in conjunction with the Venue Manager or independent responsibilities for the Venue Coordinator depending on event requirements.
• Assist with communicating changes in scheduling demands for event staff with Venue Manager based on event needs.
• Help coordinate the arrivals of event production vendors, caterers and cleaning companies and receive deliveries of event materials.
• Perform opening and closing procedures during assigned shifts, ensuring event spaces, equipment, and supplies are prepared and the facility is secured afterward. When the Venue Manager is not on duty, direct Event Crew Members in completing setup, event support, cleanup, and other required tasks, and verify completion. Communicate with renters before, during, and after each event to confirm arrangements, address needs and concerns, and obtain feedback. Complete an evaluation for each event documenting preparation, event operations, outcomes, and any necessary follow-up.
• Maintain cleanliness of the facility and care of furnishings and equipment, including cleaning before, during, and after events, ensuring restrooms are stocked, trash is removed, and reporting necessary repairs or damage.
• Ensure the safety and security of the facility, including monitoring access and reporting any issues to supervisor, public safety personnel or hired event security, as appropriate.
• Assume the role of usher, ticket taker, concessions worker or other tasks as assigned, or when the need presents itself for the successful execution of events.
• Enforce rental facility policies and procedures.
• Follow procedures for cash and credit card transactions for concession sales and rentals.
• Maintain records of issues and questions that arise during events.
• Contribute to a positive working environment through cooperation and collaboration with community relations, library, parks, recreation, fire, police and all other City departments.
• Manage reservations of the community room at City Hall.
• Hours will include nights and weekends depending on needs of the Hy-Vee Center & Amphitheater event schedule.
• Other duties as assigned.

Qualifications

Position requires excellent customer service and communication skills. Ability to work evenings, weekends and holidays is required. Experience or interest in working in the event industry is preferred. This position will receive training on bloodborne pathogens, CPR and first aid.

Supplemental Information

Physical, Mental, & Environmental Requirements

Must have a valid driver’s license and reliable transportation. Must be functionally literate in written and spoken English. Must be physically mobile and able to lift up to 50 pounds independently and up to 75 pounds with assistance. Must be able to operate equipment in various physical and environmental circumstances. Endurance of noise associated with various indoor and outdoor conditions required. Event staff may be expected to adhere to a dress code or wear a uniform depending on the nature of the event; details will be provided ahead of each assignment.

Equal Opportunity/Affirmative Action Statement

The City of North Liberty is an equal opportunity/affirmative action employer. We are committed to providing equal employment opportunities and comply with all applicable federal and state laws. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected class.

The City of North Liberty participates in E-Verify to confirm the employment eligibility of all newly hired employees.

The City complies with the Immigration and Nationality Act and does not discriminate based on citizenship status or national origin.

Applicants with Disabilities

We respect and value people with disabilities and are committed to providing a workplace culture of disability inclusion. People with disabilities are supported during the hiring process and are encouraged to apply for employment with the City of North Liberty. In support of the Americans with Disabilities Act, reasonable accommodations will be provided to those in need of assistance with the application and interview process. To request an accommodation, contact the City's Human Resources Department by phone at (319) 626-5746 or by email at [email protected].

The City places a high premium on its image and, as such, expects all employees to consistently behave in a manner which reflects positively upon the City of North Liberty.

This job description is not the complete statement of every task and responsibility that is required of this position. It contains the major duties performed by an individual and may require assistance with other tasks as necessary.