Venue Lead - Modus Merewether

About the role

We're looking for a Venue Lead to run the floor and bar and set the standard for what a great day at Modus looks like. You'll lead shifts, look after the team and keep service moving through busy weekends, live music, functions and everything in between. It's a hands-on role. You'll spend most of your time on the floor, working alongside the crew, while taking ownership of the details that keep the venue running smoothly.

Key responsibilities

• Lead front-of-house and bar operations across busy trading periods, including opening and closing the venue and handling cash-up and banking procedures
• Coach, motivate and support a team of bartenders, floor staff and runners, and help with onboarding and training new starters
• Deliver a warm, knowledgeable guest experience, and make sure the team can talk confidently about our beers, styles and new releases
• Work with the kitchen to keep food and drink service in sync
• Help run functions and events across our spaces, from corporate lunches to celebrations, including run sheets, briefings and on-the-night execution
• Manage stock, including keg and cellar management, ordering, receiving, stocktakes and minimising wastage
• Help build rosters and manage labour to budget
• Uphold RSA, food safety, WHS and licensing compliance at all times, and act as Duty Manager as required
• Handle guest feedback and resolve issues calmly and professionally
• Contribute ideas for events, activations and ways to keep the venue busy and loved by locals

About you

• At least 3+ years of hospitality experience in a supervisory or leadership role, ideally in a high-volume bar, brewery or pub
• A current NSW RSA competency card, an Approved Manager (Licensee) competency, not required but highly regarded.
• A genuine passion for craft beer, or a strong willingness to learn it inside out
• Calm, positive leadership under pressure and a knack for bringing out the best in a team
• Experience with POS systems, rostering tools and stock control
• Availability across weekends, evenings and public holidays
• Food Safety Supervisor certification is a bonus

About us

Work at an independent brewery with a strong, creative identity, in one of Newcastle's standout venues. Get competitive pay and real career progression within a growing business. Enjoy staff discounts on food, beer and merch, plus a shift drink. Join brewery tours and beer education so you know the product from grain to glass. Be part of a tight-knit, community-minded crew a short walk from the beach.