Venue Operations Manager

Woods & Co Recruitment are excited to team up with a leading luxury hospitality property in Melbourne, known for its exceptional guest experience, sustainability focus, strong sense of community and destination-led food and beverage offering.

At the heart of the operation are two distinct venues — a hatted restaurant delivering breakfast, lunch and dinner, and a design-led cocktail bar and lounge built around atmosphere, music, activations, events and the energy of Melbourne.

If you're wanting to be part of a property that is doing things differently and you're ready to step into a bigger leadership opportunity, this is your chance to make a visible impact across two high-profile hospitality venues.

This is not a back-office role.

The successful candidate will be highly visible on the floor, setting the tone, reading the room, engaging with guests, energising the team and owning the day-to-day operation.

What’s in it for you?

• $120,000 + Super
• Lead two high-profile venues within a luxury Melbourne property - a hatted restaurant and design-led cocktail bar
• Join a new luxury hospitality property backed by a globally recognised lifestyle brand.
• Shape the venue culture, guest experience and team, with the autonomy to bring new ideas and activations to life.
• Work closely with the Venues Sales Manager, Marketing Manager and wider F&B team, with a strong focus on commercial growth.
• Be part of a young, energetic team within a business genuinely focused on sustainability, wellbeing, nature and community.

What do you do?

• Lead the day-to-day operation across both venues, ensuring consistently high standards across service, presentation and guest experience.
• Lead from the front, setting the energy and culture on the floor, reading the room and creating an atmosphere guests want to return to.
• Build and develop a high-performing team through recruitment, onboarding, coaching, training and strong operational processes.
• Build strong guest relationships and regulars, driving repeat business, upselling and external customer visitation.
• Own the operational fundamentals, including rostering, labour, ordering, stock control and operating costs.
• Work closely with Sales, Marketing and the Executive Chef to bring group bookings, events, activations and commercial opportunities to life.
• Oversee service across all trading periods, including lunch, dinner, bar, lounge and late-night trade
• Bring new ideas and initiatives to the operation, continually looking for ways to improve the guest experience, team culture and commercial performance.

What do you need?

• Previous experience as a Venue Manager, Restaurant Manager, Bar Manager or similar, ideally within a high-volume, premium or destination venue.
• A hands-on, floor-focused leadership style with the energy and charisma to lead a team and set the tone of the venue.
• Strong people leadership and guest engagement skills, with a genuine passion for hospitality and building a strong team culture and loyal customer base.
• Commercially minded, with experience across labour, rostering, ordering, stock control and operating costs.
• Strong service standards, attention to detail and the ability to confidently work across restaurant, bar and late-night environments. Events / activations experience is advantageous but not essential.
• Strong communication skills, a collaborative approach and Australian working rights. The role operates Tuesday–Saturday, predominantly afternoon/evening, and sponsorship is not available.

If you're as passionate about this position as we are, then please don't delay and APPLY NOW! We are interviewing immediately!

For more information, please contact:

Grace on [0468 005 037](tel:0468 005 037) or [email protected].

Woods & Co Recruitment is committed to creating a positively diverse and inclusive workforce which values all backgrounds and experiences. We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and/or a linguistically diverse background, all members and genders of the LGBTQI community and people with disability.

*You will only be contacted if you are shortlisted and meet the above requirements*

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