Vertical Manager - Internal Control

Key Result Areas / Accountabilities

Supporting Actions

Reporting and Reconciliations

• Ensure sharing of MIS and reports with business, fice, risk, HR & other stakeholders for all lines of businesses across operations on a periodic basis.
• Manage appropriate internal checks & controls to maintain accuracy of data being shared with various stakeholders.
• Review tracking of open entries provided by Accounts team by liaising with the banks to identify customers and intimate Operations team to pass the entries.
• Ensure reconciliation of reports of Operations function with ficials on a periodic basis along with GL proofing and Liaise with Compliance team for facilitating RBI Audit data requirements.
• Ensuring transactions in TDS GLs (receivable and control GL s) are reconciled on a monthly basis
• Reviewing the TDS refund process.

Implementation of CAATs

• Evaluate & implement Computer Assisted Audit Techniques as & when needed to ensure a 100% check on transaction processing across all units in Operations function.
• Define & institute control reports which will throw up anomalies in patterns, deviations in processing logics, etc. & can be corrected with minimum lag time.
• Engage with all functions while setting up new products, processes, to build suitable controls & reporting mechanisms of inherent risks identified & accepted by management, which will aid timely corrective action.
• Build & create CAAT logic as & when needed for the Operations function on an ongoing basis.

Building Datawarehouse fasttracking Automation Index

• Collaborate with BIU to achieve maximum reports through datawarehouse & strengthen the reporting logic.
• Work with Change Management & line operation teams to fasttrack the Automation Index of the Operations function.
• Institute a mechanism to continuously identify improvement opportunities in existing reports & strengthen the same to rule out any possibilities of errors and omissions.

Building a Culture of Continuous Improvement

• Organize and conduct knowledge and best practice sharing sessions within the function and Check feasibility of a best practice implementation and define activities with timelines
• Promote continuous improvement by leading Kaizen, quality circles, green belt projects and activities for cross functional teams
• Implement project monitoring mechanisms for assessment of project progress and subsequent success against business excellence objectives
• Develop and maintain of a knowledge/ ideas repository to capture good practices within and outside the organization
• Track outcomes of the continuous improvement activities on an ongoing basis and showcase success stories at internal and external forums

Process Excellence

• Ensure that SOPs are updated regularly to reflect improvements and changes in existing products and SOPs for new products related to the Operations function
• Define and agree on SLAs for key operational activities for the respective lines of business
• Oversee TAT monitoring and FTR reporting, identify improvement opportunities and devise ways to improve these parameters
• Drive participation in quality initiatives across all units of the Operations department

Internal Operations Audit Management

• Build an audit plan covering all necessary functions and processes as per diverse compliance requirements and oversee roll out
• Oversee preparation of an audit calendar for the year and share it with the Section Head
• Drive timely commencement and closure of all internal audits as per plan, and recommend resolutions for process gaps identified
• Oversee audit report preparation and review audit findings, suggestions, remarks and actions with timelines
• Plan and manage follow through on high priority audit actions and share progress updates with the Section Head

External Operations Audit Facilitation

• Support the Section Head in ensuring that the external audits run smoothly and Ensure data and information is made readily available for external auditors
• Discuss and understand audit findings and observations with the auditors and provide rationalization to remove irrelevant comments and observations
• Communicate audit findings and critical observations to respective operations unit and the Section Head
• Draw up an implementation plan to drive audit actions and track them for closure

Risk Management & Internal Controls

• Manage recording, implementation and review of internal controls and operational risk mitigation mechanisms
• Ensure all incidents are recorded and CAPA is maintained for the respective lines of business
• Ensure CAPA data is ISO ready and made easily available, when required
• Manage classification the risks, identification of the control measures and testing on an ongoing basis, and ensure availability of updated RCM information

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.