Veterinary Assistant / Client Care Support

Join our caring companion animal clinic and make a real difference every day!

We’re looking for a friendly, reliable team member with strong customer service skills to join our companion animal clinic in a part‑time role. Strong communication skills, both in person and over the phone, are essential for success in this role.

This is an excellent opportunity for someone beginning their career in animal care or veterinary nursing, with plenty of opportunities to learn and develop in a supportive clinic environment.

About the Role

In this role, you'll work closely with our veterinary and nursing team, helping ensure our patients receive the highest standard of care while creating a welcoming experience for clients. Every day brings something different, making this a rewarding role for someone who loves animals and enjoys working with people.

Key Responsibilities

Provide friendly, professional customer service both in person and over the phone

Assist the clinical team with safe and compassionate patient handling

Maintain high standards of cleanliness, sanitation throughout the clinic

Help create a positive and reassuring experience for clients and their pets

Assist with occasional patient transport and clinic-related errands

Contribute to a collaborative and efficient team environment

About You

We're looking for someone who is:

Passionate about animal welfare and client care

Friendly, professional, and confident communicating with people

Able to remain calm and communicate effectively

Willing to follow instructions and work as part of a team

Eager to learn, grow, and take initiative

Organised, dependable, and adaptable

Essential Requirements

Full driver's licence

Animal Care or Veterinary Nursing qualification (or currently studying)

Strong customer service and communication skills