VETERINARY ASSISTANT

Job Summary

Support daily operations of the veterinary medical centre, including assisting veterinarians with patient care, procedures, diagnostics, surgeries, and nursing care. Handle animals safely, maintain hygiene standards, manage appointments, provide excellent client service, and perform basic administrative and financial tasks. Responsible for medication dispensation, inventory control, and accurate record-keeping.

Key Responsibilities:

Clinical Support

• Assist veterinarians during consultations, treatments, procedures, and surgeries.
• Safely handle and restrain animals during examinations and treatments.
• Dispense medications under veterinary guidance and provide clear dosage instructions to clients.
• Assist with laboratory tests and operate basic diagnostic equipment.
• Prepare treatment rooms, surgical instruments, and equipment before procedures.

Animal Care

• Provide nursing care to hospitalized animals, including feeding, medicating, monitoring, and cleaning.
• Observe and report changes in animals' conditions to veterinarians.
• Ensure animals are handled humanely and safely at all times.

Clinic Hygiene and Safety

• Maintain cleanliness and sanitation of kennels, cages, treatment areas, and common areas.
• Ensure proper waste disposal in accordance with clinic health and safety standards.

Client and Administrative Support

• Assist at the front counter when required, including scheduling appointments, answering phone calls, and attending to client enquiry.
• Prepare invoices, process payments, manage petty cash, and assist with day-end financial reconciliation.
• Dispense medications and explain basic care instructions to clients.

Inventory and Records Management

• Monitor stock levels of medications, consumables, and supplies.
• Maintain accurate inventory records and assist in stock ordering when required.
• Maintain accurate patient and treatment records using the clinic's computer system.

Requirements:

• Minimum SPM qualification; A Diploma Veterinary Nursing certification is an advantage.
• Preferably at least 1 year of experience in a veterinary clinic (fresh candidates with a positive attitude are welcome).
• Experience in veterinary nursing duties, front desk support, customer service, cash handling, and inventory management is required.
• Able to follow instructions and work independently as well as in a team.
• Strong communication skills and good client care attitude.
• Comfortable handling dogs and cats.
• Willing to work shifts, weekends, and public holiday.

Note:
Other ad-hoc duties may be assigned by management as required.