Veterinary Assistant

• Provide top-notch customer service.
• Being attentive to client and pet needs.
• Identify and work compassionately with clients in various emotional states.
• Work patiently with distressed, frustrated or disgruntled clients.
• Answer and triage phone calls from clients.
• Schedule appointments and schedule procedures.
• Check-in clients.
• Monitor client flow from check-in to discharge.
• Monitor schedule and flow.
• Client call backs.
• Managing record requests between other hospitals and specialty practices.
• Fill prescriptions.
• Client education.
• Assist in cleaning the hospital.
• Keeping reception desk area and lobby clean and sanitary, taking out the trash and recycling, laundry, cleaning floors, bathrooms, exam rooms, kitchen and kennels if needed.
• Process payment transactions.
• Maintain proper documentation in the electronic medical record.
• Relay appropriate information to/from clients to doctors and/or management.

Animal care, terminology, experience preferred.

Computer skills: Able to use Windows based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program

Job Types: Full-time, Part-time

Pay: $16.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

People with a criminal record are encouraged to apply

Work Location: In person