Veterinary Assistant

Best Friends Veterinary Center is seeking an experienced Veterinary Assistant to join our team and help create exceptional experiences for clients and patients during exams and outpatient visits.

We are seeking an outgoing veterinary assistant who thrives in client engagement, schedule coordination, and multitasking. In this position, you will play a critical role in supporting efficient hospital operations, creating positive client experiences, and ensuring patients receive compassionate, high-quality care. Success in this role requires strong communication skills, attention to detail, a proactive mindset, and the ability to anticipate the needs of both the veterinary team and clients throughout the patient visit.

Responsibilities include:

• Supporting efficient exam room and outpatient workflow to ensure exceptional patient and client care
• Maintaining accurate, thorough medical records and treatment documentation
• Reviewing treatment plans, medications, and discharge instructions with clients clearly and compassionately
• Supporting veterinarians during outpatient procedures and treatments while providing high-quality patient care
• Building positive relationships with clients through education, communication, and attentive service

Schedule and compensation:

• Compensation: $18 - $21 per hour, for each hour worked
• This is a full-time position, with a 4/10 schedule and availability needed Monday-Saturday.

Full-time Benefits Package*:

• Bonus package: Up to $500 depending on experience

• Health package: Medical, dental, and vision insurance

• Life insurance and disability

• Employee Assistance Program

• 401k with company match

• Paid time off in accordance with site policy and applicable law

• Personal pet discount

• Uniform allowance

• Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• 1+ years of experience in a veterinary assistant, animal care, kennel assistant, or related role preferred
• Proficiency in the following skills:
  • Safe animal handling and restraint skills for dogs and cats of varying sizes and temperaments
  • Knowledge of basic veterinary terminology and patient care principles
  • Experience collecting patient histories and obtaining patient weights and vital signs preferred
  • Strong attention to detail and ability to follow established protocols
  • Ability to prioritize tasks and multitask in a fast-paced environment
  • Strong organizational and time management skills
  • Compassionate, professional communication with clients and team members
  • Ability to work collaboratively within a team environment
  • Dependable attendance and strong work ethic
  • Physical ability to stand, bend, lift, and restrain patients safely throughout the workday
  • Commitment to exceptional patient care and client service

Why choose Best Friends Veterinary Center?

At Best Friends Veterinary Center in Grafton, WI, we pride ourselves on providing exceptional care for pets while fostering a warm and welcoming environment for both clients and staff. With a dedicated team of compassionate professionals, state-of-the-art facilities, and a commitment to personalized service, we strive to exceed the expectations of every pet owner who walks through our doors. Our comprehensive veterinary services, combined with our passion for animal welfare, make us a trusted partner in pet care within the Grafton community.

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Best Friends Animal Clinic is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact us. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.

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