Veterinary Assistant Practice Manager

Veterinary Medical Center of Caldwell is looking for an experienced, motivated, and dependable Assistant Practice Manager to join our team. We are a busy small-animal veterinary hospital looking for someone who is confident leading a team, staying organized in a fast-paced environment, and helping keep the hospital running smoothly day to day.

The Assistant Practice Manager will work closely with the Practice Manager and hospital leadership to support our staff, oversee daily operations, and help maintain a positive and efficient work environment.

Responsibilities

• Assist with the daily operations of the veterinary hospital
• Help oversee and support front desk, technician, and assistant staff
• Provide guidance, direction, and accountability to team members
• Help manage staff scheduling and coverage
• Assist with hiring, interviewing, onboarding, and training new employees
• Monitor staff performance and address concerns as they arise
• Work with department leads to ensure the hospital is running efficiently
• Help maintain clear communication between doctors, technicians, assistants, and reception
• Assist with end-of-day and end-of-month reporting
• Assist with inventory management, ordering, and maintaining appropriate supply levels
• Help identify workflow issues and work with leadership to improve hospital processes
• Ensure hospital policies and procedures are being followed
• Assist with employee documentation, performance discussions, and corrective action when needed
• Help maintain a professional, respectful, and team-oriented workplace
• Step in and assist with the floor or front desk when needed
• Help resolve day-to-day client or staff concerns professionally
• Support hospital leadership with special projects and other administrative responsibilities

What We're Looking For

• Previous experience working in a veterinary hospital
• Veterinary technician experience is strongly preferred
• Previous leadership, supervisory, or management experience is preferred
• Strong understanding of veterinary hospital workflow and day-to-day operations
• Strong communication and organizational skills
• Comfortable giving direction and holding team members accountable
• Ability to remain calm and professional in a busy hospital environment
• Strong problem-solving skills and good judgment
• Comfortable working with both staff and clients
• Reliable, responsible, and willing to take initiative
• Ability to multitask and prioritize in a fast-paced environment
• Comfortable working as part of a leadership team
• Must be willing to jump in and help wherever needed

What This Position Looks Like

This is a hands-on leadership position. We are looking for someone who enjoys being involved in the day-to-day operation of a veterinary hospital and is not afraid to step onto the floor and help when the team needs it.

The ideal candidate will have a strong understanding of both the clinical and operational sides of veterinary medicine. Someone with technician experience will be especially well suited for this role, as this position requires working closely with doctors, technicians, assistants, and reception while understanding the demands of each department.

We are looking for someone who can balance leadership and accountability with approachability, communicate effectively with different departments, and help create a workplace where staff feel supported while expectations remain clear.

Schedule

Full-time position. Schedule will be discussed during the interview process and may include some evenings and Saturdays based on hospital needs.

Benefits

Benefits

• 401(k) with employer matching
• Health, Dental and Vision insurance
• Scrub allowance
• Paid time off
• Employee discounts
• Continuing education opportunities

If you are an experienced veterinary professional who is ready to take the next step into hospital leadership, we would love to hear from you!

Job Type: Full-time

Pay: $27.00 - $30.00 per hour

Work Location: In person