Veterinary Assistant/ Receptionist

Albion Animal Hospital is a small animal veterinary practice in Maple Ridge, BC, seeking a dedicated and enthusiastic Veterinary Assistant / Receptionist to join our team.

This is an excellent opportunity for someone looking to grow and advance in the veterinary field while contributing to the culture and client experience of our practice. Our ideal candidate is energetic, punctual, compassionate toward animals, detail-oriented, and comfortable interacting with clients. We are looking for a quick learner with a positive attitude and a strong work ethic.

Responsibilities

Responsibilities include, but are not limited to:

• Answering phones, scheduling appointments, and checking clients in and out.
• Providing a warm, welcoming, and professional experience for patients and their owners.
• Performing general housekeeping duties and maintaining cleanliness throughout the hospital, including reception, exam rooms, patient holding areas, and common spaces.
• Recording patient vital signs, including weight, temperature, blood pressure, and respiratory rate.
• Assisting the veterinarian with examinations, treatments, surgeries, and diagnostic procedures.
• Providing excellent customer service and assisting with product sales.
• Receiving and organizing mail and package deliveries and completing other administrative tasks.
• Preparing invoices, processing payments, and updating client accounts.
• Maintaining accurate medical records and patient information.
• Safely handling and restraining animals as required.
• Administering medications under veterinary supervision and direction.

Required Skills and Qualifications

• Strong customer-service skills and the ability to work well with both people and animals.
• Excellent communication, interpersonal, and organizational skills.
• Strong attention to detail when maintaining patient records and administrative information.
• Basic computer skills and a willingness to learn veterinary software systems.
• Effective time-management skills and the ability to prioritize tasks in a busy environment.
• Ability to work independently, take initiative, and complete tasks efficiently.
• Ability to safely handle and restrain small animals, or willingness to learn under supervision.
• Willingness to assist with examinations, treatments, surgeries, and diagnostic procedures.
• Willingness to learn basic veterinary terminology, animal anatomy, and infection-control procedures.
• Reliability, punctuality, a positive attitude, and a strong willingness to learn.
• Ability to reliably commute to Maple Ridge, BC, or relocate before starting employment.
• Availability to work rotating shifts, including weekdays and both Saturday and Sunday.

Preferred Experience and Education

• High school diploma or equivalent.
• Experience handling or caring for dogs and cats.
• Previous experience in a veterinary hospital or animal care facility.
• Veterinary Assistant diploma or equivalent training.
• Familiarity with veterinary terminology, animal restraint, patient vital signs, and veterinary software.
• Previous experience assisting with animal examinations, treatments, or routine hospital procedures.

Previous veterinary experience and formal training are preferred but not mandatory. Training will be provided to the right candidate who demonstrates compassion for animals, attention to detail, a strong work ethic, and a willingness to learn.

Compensation and Benefits

• Overtime pay, as applicable.
• Discounted or complimentary food, where applicable.
• On-site parking.
• Employee store discounts.

Schedule

• Rotating 8-hour shifts, including day, afternoon, and evening shifts as scheduled.
• Availability to work 1–2 weekdays per week is required.
• Availability to work both Saturday and Sunday is mandatory.
• Overtime may be required based on operational needs.

Location and Commute

Albion Animal Hospital is located in Maple Ridge, BC. Applicants must be able to reliably commute to the hospital or be willing to relocate before starting employment.

If you are passionate about animal care, enjoy working with people, and are eager to develop your skills in a veterinary setting, we would love to hear from you!

Job Type: Part-time

Pay: From $18.25 per hour

Expected hours: 16.0 – 32.0 per week

Benefits:

• On-site parking
• Store discount

Work Location: In person