Veterinary Assistant/Receptionist

Responsibilities:

• Greet and check-in clients and their pets in a friendly and professional manner

• Answer phone calls, schedule appointments, and manage the appointment calendar

• Collect and update patient information, including medical history and insurance details

• Assist veterinarians and veterinary technicians with various tasks, such as restraining animals during examinations or treatments

• Prepare examination rooms and ensure they are clean and stocked with necessary supplies

• Process payments for services rendered and provide clients with invoices or receipts

• Maintain accurate records of client interactions, appointments, and medical treatments

• Provide general information to clients regarding pet care, vaccinations, and preventive treatments

• Preference will be considered to the candidate having knowledge about blood collection and anal gland expression

Requirements:

• Previous experience working in a veterinary clinic or animal care facility is preferred
• Excellent communication skills, both verbal and written
• Strong organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Proficiency in using computer software for scheduling appointments and managing client records
• Knowledge of basic veterinary terminology and procedures
• Compassionate attitude towards animals and their owners

Note: This job description does not encompass all responsibilities or requirements of the position. Additional duties may be assigned as needed.

Pay: $19.00-$20.00 per hour

Expected hours: 20.0 – 40.0 per week

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off
• Store discount

Ability to commute/relocate:

• West Kelowna, BC V1Z 3X4: reliably commute or plan to relocate before starting work (required)

Experience:

• Veterinary Assistant: 1 year (preferred)
• Front desk: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person