Veterinary Assistant/Receptionist

Job Summary
We are seeking a friendly and organized Veterinary Assistant to join our veterinary team. This vital role involves managing client interactions, scheduling appointments, and providing exceptional customer service to pet owners. The ideal candidate will have excellent communication skills, a compassionate attitude, and experience in a veterinary or medical setting. Laboratory experience is a plus, helping to support our clinic’s diagnostic processes and ensure smooth operations. This position offers an opportunity to be an integral part of a dedicated animal care team committed to providing outstanding veterinary services.

Duties

• Greet clients and their pets warmly upon arrival and departure
• Schedule, confirm, and reschedule appointments efficiently using our practice management software
• Answer phone calls, respond to inquiries, and provide accurate information about services
• Manage client records with attention to detail and confidentiality
• Assist with check-in and check-out procedures for clients and patients
• Handle billing, payments
• Support laboratory procedures by preparing samples and maintaining lab equipment when necessary
• Maintain a clean and organized reception area to ensure a welcoming environment for clients
• Collaborate with veterinary staff to facilitate smooth clinic operations

Experience

• Prior experience in a veterinary or medical reception role is preferred
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment
• Excellent communication skills, both verbal and written
• Compassionate attitude towards animals and pet owners
• Ability to work well as part of a team while maintaining professionalism under pressure

This role is essential in delivering exceptional client service while supporting the overall health and well-being of our animal patients.

Pay: $18.00-$22.00 per hour

Work Location: In person