Veterinary Assistant/Receptionist

Overview

Bristol Veterinary Hospital is looking to add a Veterinary Assistant/Receptionist. We are looking for someone who is energetic, loves a fast pace environment and has excellent communication skills, especially on the phone. This role combines compassionate client service with essential animal care support, creating a lively and rewarding environment. We are a busy clinic that requires staff to be comfortable working in a timely manner. You’ll be the friendly face greeting clients, managing appointments, and assisting with daily animal care tasks, all while ensuring smooth clinic operations. If you’re passionate about animals, enjoy engaging with people, and thrive in a fast-paced setting, this is your opportunity to shine! We are an independently owned Canadian clinic.

Responsibilities

• Welcome clients warmly and efficiently
• Check clients in and out, ensuring a positive experience from start to finish
• Manage appointment scheduling, confirmations, and follow-up communications to keep the clinic running smoothly
• Assist veterinary staff with handling animals during examinations and treatments, ensuring safety and comfort for pets and team members
• Maintain accurate patient records, update medical histories, and document procedures using our practice management software
• Support laboratory work by preparing samples, assisting with tests, and maintaining lab equipment (laboratory experience preferred)
• Handle phone inquiries professionally, provide information about services, and coordinate appointment bookings or follow-ups
• Keep the clinic environment clean, organized, and stocked with necessary supplies to ensure efficient daily operations
• Answering phones and returning client voicemails in a timely manner
• Assist with animal restraints while taking x-rays
• Opporturnity to assist with surgeries if interested or has prior expirence

Requirements

• Previous experience working in a veterinary or animal care setting is highly desirable; radiograph experience is a plus
• Excellent communication skills to interact effectively with clients and team members
• Strong organizational skills to manage multiple tasks simultaneously in a lively environment
• Compassionate attitude towards animals and their owners with a genuine desire to provide excellent service
• Ability to stand for extended periods and handle physically demanding tasks involving animals or equipment
• Flexibility to work varied shifts including weekends or evenings as needed
• A proactive approach to learning new skills and supporting team efforts
• Cornerstone experience is preferred but not mandatory
• Must be able to work at least one day on the weekends

Hourly wage will be determined based on level of experience.

All interested applicants are to e-mail their resume to the clinic. Only suitable candidates will be contacted for an interview. Please do not call the clinic directly.

Pay: From $19.00 per hour

Expected hours: No more than 35.0 per week

Work Location: In person