Veterinary Assistant/Receptionist

We’re Hiring! – Experienced Veterinary Assistant/Receptionist
Location: Vic West Pet Hospital
Type: Part time

About Us
At Vic West Pet Hospital, we believe in treating every client with kindness and every pet as if they were our own. We’re a supportive, friendly veterinary team that works hard, laughs often, and assumes good intent in all we do. Our days are a mix of helping people, caring for animals, and making sure things run smoothly — together.

The Roles
We are looking for an experienced veterinary assistant to join our team! This role may involve a combination of client service and animal care duties. You will be the first point of contact for pet owners, assist in caring for patients, and help keep our clinic organized and running efficiently.

Key Responsibilities May Include (but are not limited to):

• Greeting clients in person and on the phone with warmth and professionalism
• Scheduling appointments, managing reminders, and maintaining accurate records in our veterinary software
• Communicating clearly and empathetically with clients about services, policies, and patient care
• Preparing exam rooms and assisting with smooth patient flow during the day
• Animal care duties such as cleaning, basic husbandry, and gentle handling during examinations (training provided)
• Collaborating with the veterinary team, while also taking initiative to work independently when needed

What We’re Looking For

• Strong communication skills and a positive, friendly attitude
• Able to work both independently and as part of a team
• Naturally assumes the best in others and contributes to a positive workplace culture
• Strong attention to detail and accuracy in all tasks
• Comfortable in a fast-paced environment and able to prioritize urgency of tasks
• Ability to remain calm and professional during emotionally challenging situations
• Comfortable around animals of all sizes and temperaments
• Organized, adaptable, and solutions-focused
• Customer service experience required; veterinary or medical experience is an asset but not essential

Compensation & Benefits

• Hourly wage: $20.00 – $22.00, commensurate with experience
• Extended health and dental benefits
• Staff discounts on veterinary services and products
• Paid vacation and sick time
• Opportunities for professional development and training

Why Join Us?

• Supportive, respectful, and team-focused work environment
• Opportunities to grow your skills in both client care and animal handling
• The satisfaction of making a real difference in the lives of pets and their families

How to Apply
Please send your resume and a short cover letter telling us why you’d be a great fit to [email protected] with the subject line “Application – Veterinary Assistant – [Your Name]”.

Job Types: Full-time, Part-time, Permanent

Pay: $20.00-$22.00 per hour

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off

Education:

• DCS / DEC (preferred)

Experience:

• animal care: 1 year (preferred)
• Customer service: 1 year (required)

Work Location: In person