Veterinary Client Service Representative /Receptionist

4 day workweek, no weekends

Join our dedicated and compassionate team at All Creatures Veterinary Care. We are a privately owned 2-doctor small animal, avian and exotic veterinary practice with a passion for providing high-quality care to our animal patients and exceptional service to their owners. Our clinic offers a supportive and collaborative environment where you can grow your skills and make a difference in the lives of pets and their families.

Job Description: We are seeking an enthusiastic Veterinary CSR/Receptionist to join our team. The ideal candidate will have a strong passion for animal care, experience working in the veterinary field, excellent communication skills, and the ability to work well with team members.

Responsibilities:

·Greeting clients and ensuring a smooth check-in and check out process for patients

· Client communications: Answering phone calls, monitoring email and messaging, answering general inquiries

·Appointment scheduling: Manage schedule to ensure efficient use of veterinarian and nurse time, maintain accurate patient and client information in management software, monitor patient reminders

· Ensure a clean and organized work environment

·Process payments and with accurate handling of transactions and evaluation of end of day reporting

Work closely with veterinarians and support staff to provide excellent patient care and client experience

Qualifications:

· Previous experience in a veterinary clinic or animal care setting desired

Customer service experience

· Knowledge of veterinary medical terminology and procedures

· Excellent communication and interpersonal skills

· Ability to work both independently and as part of a team

· Compassion for animals and their owners

· Attention to detail and strong organizational skills

Benefits:

· Competitive salary ($22-28 hourly)

· Health, dental, and vision insurance

· Paid time off and holidays

· Continuing education opportunities

· Employee pet care discounts

· Retirement Plan

· How to Apply: Interested candidates, please submit your resume and a cover letter detailing your experience and why you would be a great fit for our team to [email protected].

We look forward to hearing from you!

Job Types: Full-time, Part-time

Pay: $22.00 - $28.00 per hour

Benefits:

• Continuing education credits
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person