Veterinary Client Services Representative

ZimmVet is hiring a Front Desk Client Services Representatives (CSR). We are an AAHA-accredited, positive, progressive veterinary clinic located in Zimmerman, MN. ZimmVet was named the 2021 National American Animal Hospital Association (AAHA) veterinary practice of the year. Easy reverse commute just north of the twin cities.

Our modern, recently remodeled clinic is designed to create a welcoming environment, and let you perform to your fullest potential. We are looking someone who loves working with pets and people alike!

Part time hours available. We offer flexible scheduling, with NO WEEKENDS!! Shifts consist of 5 or 10 hours. Previous client services experience is required.

Take the next step in your career by working for the best. We pride ourselves in positive staff interactions and a supportive company culture. Our team is energized, fun yet professional and focused on patient care!

ZimmVet offers a strong benefit package with all of the traditional benefits along with many extra perks such as pet discounts, discounted pet food, paid continuing education time, clothing allowance and many more. Visit our website to learn more about our clinic and check out our positive google reviews.

https://www.zimmvet.com/

Responsibilities

• Greet clients and pets by name
• Answer phones promptly and professionally using a multi-line phone system
• Schedule appointments and surgeries
• Provide phone shoppers with descriptions of services first, price last
• Take and deliver messages promptly to appropriate staff
• Note in medical records the details discussed during client conversations including the date, time, key points of the discussion and any action required
• Ensure the lobby and exam rooms are clean and odor free
• Fill and dispense prescriptions for patients
• Confirm medical records are accurate and complete, request transcripts from other hospitals, and transfer transcripts to other hospitals as needed
• Receive payment for services, providing exact change when taking cash payments are received
• Print and record end-of-day balances, ensuring they are accurate
• Update reminders for clients as needed
• Provide client education on topics such as nutrition, preventatives, and other common questions

Job Types: Full-time, Part-time

Pay: $16.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Application Question(s):

• Please list client services experience you have.

Experience:

• Veterinary Reception: 1 year (Preferred)

Ability to Relocate:

• Zimmerman, MN 55398: Relocate before starting work (Required)

Work Location: In person