Catonsville Cat Clinic

We are a small, feline-only veterinary practice looking for a dependable, organized, and friendly Customer Service Assistant/Inventory Specialist to join our team! This position is a combination of inventory management and veterinary customer service. The ideal candidate is detail-oriented, comfortable multitasking, enjoys working with people and cats, and can help keep our day-to-day operations running smoothly.
Responsibilities:
Inventory:
Responsibilities may include:
<ul>
<li>Monitor and maintain inventory levels</li>
<li>Place and receive supply and product orders</li>
<li>Keep inventory spaces organized and up to date</li>
<li>Track products and supplies to help prevent shortages</li>
<li>Assist with other inventory-related tasks as needed</li>
</ul>
Customer Service/Reception:
<ul>
<li>Answer phones in a friendly, professional manner</li>
<li>Schedule and manage appointments</li>
<li>Return client phone calls and respond to emails</li>
<li>Send prescription and other necessary faxes</li>
<li>Assist the Lead CSR with daily front desk responsibilities</li>
<li>Communicate with clients regarding their pets' care and needs</li>
<li>Help maintain an organized, welcoming reception area</li>
</ul>
Qualifications
<ul>
<li>Veterinary experience or veterinary knowledge is preferred, but not required</li>
<li>Customer service or veterinary reception experience is a plus</li>
<li>Excellent communication and organizational skills</li>
<li>Strong attention to detail</li>
<li>Ability to multitask and prioritize in a busy environment</li>
<li>Dependable, responsible, and comfortable working independently</li>
<li>Comfortable working around cats and passionate about feline care</li>
</ul>
About Us
We are a small, feline-only veterinary practice dedicated to providing compassionate, high-quality care to our families. We value teamwork, communication, attention to detail, and creating a positive experience for both our clients and their cats.
What We Offer
<ul>
<li>Paid holidays</li>
<li>Paid time off (PTO)</li>
<li>Uniform allowance</li>
<li>401(k)</li>
<li>Quarterly bonus</li>
</ul>
If you are organized, personable, and enjoy working in a veterinary environment, we'd love to hear from you!
Job Types: Full-time, Part-time
Pay: $19.00 - $25.00 per hour
Benefits:
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Employee discount</li>
<li>Paid time off</li>
<li>Uniform allowance</li>
</ul>
Experience:
<ul>
<li>Veterinary: 1 year (Preferred)</li>
</ul>
Shift availability:
<ul>
<li>Day Shift (Preferred)</li>
<li>Night Shift (Preferred)</li>
</ul>
Ability to Commute:
<ul>
<li>Catonsville, MD 21228 (Required)</li>
</ul>
Work Location: In person

Veterinary Customer Service Assistant/ Inventory Specialist

Veterinary Customer Service Assistant/ Inventory Specialist

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