Veterinary Front desk/CSR

About Us

The Animal Clinic of Galveston is a busy, fast-paced veterinary practice dedicated to enhancing the Galveston Island community by improving the lives of animals through exceptional, compassionate care. We are a close-knit team that takes pride in what we do and supports one another every step of the way.

Our Work Environment

• Casual work attire
• On-the-job training
• Lively, upbeat atmosphere
• Strong camaraderie and teamwork

Who We’re Looking For

We are seeking an enthusiastic, compassionate, and reliable individual who thrives in a fast-paced environment. The ideal candidate is a self-starter with strong communication skills, excellent attention to detail, and a solid work ethic. You should enjoy working with both people and animals and be a true team player.

What You’ll Do as a Veterinary CSR

• Greet clients and pets warmly, ensuring they feel welcome and comfortable
• Provide compassionate, professional, and diplomatic client service
• Answer phone calls, emails, and text messages
• Schedule appointments efficiently and accurately
• Collect payments for services rendered
• Maintain accurate client and patient records
• Recommend additional services and retail products when appropriate
• Keep the front desk and work areas clean and organized
• Safely handle small to large animals
• Perform physical tasks including bending, standing, stooping, walking, and moving between rooms; may require standing or walking for extended periods

Qualifications

• Previous customer service experience
• Comfortable and confident around animals
• Able to thrive in a busy, fast-paced environment

If you’re passionate about animal care and enjoy helping people, we’d love to meet you!

Job Type: Full-time

Pay: $12.00 - $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person