Veterinary Office Manager Assistant

Position Responsibilities

1. Management & Team Support

• Assist the Practice Manager and Office Manager with daily operations and team management.
• Support employee training, onboarding, mentoring, evaluations, and professional development.
• Help resolve employee concerns and promote a positive, productive work environment.
• Assist with Front Desk operations and workflow improvements.

2. Client Care & Communications

• Assist with client concerns, product returns, etc.
• Prepare team communications, memos, and announcements.
• Assist in coordinating meetings, agendas, and team communications.

3. Team Engagement

• Coordinate team lunches, celebrations, and employee appreciation events.
• Assist with staff benefits, and employee recognition.
• Assist with employee training.

4. Administrative Support & Recordkeeping

• Assist in maintaining employee files, onboarding and evaluation paperwork, job descriptions, and training checklists.
• Organize equipment records, workplace postings, and hospital documentation.
• Track credit card expenses, reconcile receipts, assist with deposits, and oversee rebate submissions and invoice corrections.

5. Scheduling & Reporting

• Assist in creating and maintaining doctor and reception schedules.
• Monitor appointment availability and recommend schedule adjustments as needed.
• Generate and distribute reports and monitor patient reminders and automated tasks.

6. Safety, Technology & General Operations

• Assist management with OSHA compliance, safety procedures, and disaster preparedness.
• Troubleshoot basic internet, Wi-Fi, printer, Credit Card Processing and phone system issues.
• Order clinic supplies.
• Coordinate job-shadowing and externship opportunities.
• Assist with special projects and additional administrative duties as needed.

Position Development

This role provides ongoing administrative and operational support to the Practice Manager and Office Manager. Responsibilities may evolve as the hospital grows and its needs change.

Pay: From $17.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Paid time off
• Professional development assistance
• Retirement plan
• Uniform allowance

Work Location: In person