Veterinary Practice Administrator

BEAU Kid0093 Are you ready to put pets first? Join our team as our new Veterinary Practice Administrator! At Beaumont Veterinary Centre, we make pets a priority every day!

Role Details Location: To based across our three sites - Botley Road, Headington and Kidlington

Contract: Fixed Term Contract

Hours: 20 hours per week

Shift Pattern: Monday - Friday, with a share in the Weekend rota

Salary: Will be paid at the NMW

Discover Our Practice Get a glimpse of what makes us special:

About CVS Vets Joining a CVS Vets-owned practice is more than just starting a job—it's the beginning of a rewarding career with one of the UK's leading veterinary groups.

Our mission is simple yet meaningful: to provide the best possible care for animals, and this dedication guides everything we do.

With a network of over 500 practices and more than 8,000 devoted professionals, you'll become part of a supportive community focused on one goal: putting pets first.

It's in our nature – to care, to support, to learn and to progress. That's what sets us apart at CVS Vets. About The Role

• Health and Safety compliance and checks
• Inquiries Resolution: Respond to queries via phone, email, and in-person interactions with professionalism
• Client Reception: Greet and register new clients, ensuring a warm welcome
• Insurance Management: Process and manage insurance forms adeptly
• Financial Transactions: Process payments accurately and efficiently
• Inter-practice Communication: Liaise with veterinary practices to address patient needs and queries
• Debt and Refund Management: Make necessary phone calls regarding debts, belongings, and refunds

Who We're Looking For

• Previous experience as an Administrator or in a demanding, client-focused role is a must; experience in a veterinary setting is a bonus!
• Strong communication skills paired with genuine empathy and resilience
• Outstanding customer service skills and experience with the public
• Positive attitude and superior teamwork abilities
• Proficiency in Microsoft Office and database systems

Our Offer To You We understand that benefits matter. Here are just a few of the perks you'll enjoy:

• Salary aligned with the National Minimum Wage
• Five weeks' annual leave (pro rata) per annum, plus bank holidays
• Staff discount scheme on Veterinary bills and care
• Staff discount on Animed Direct, our online dispensary, where you can benefit from discounts on pet medicines, products and food
• Employee Assistance Programme for confidential wellbeing support
• And lots more, as part of our commitment to help you feel recognised, supported and appreciated!

For a full list of what we offer, click here:

Our innovative Receptionist Careers Pathway offers a clear, structured path to develop your skills and grow within CVS. With a range of courses, you'll gain the knowledge and confidence to deliver top-tier client service and advance your career with us.

CVS Vets is dedicated to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best.

We're committed to building a workforce that reflects the diverse communities we serve.

Ready to join us? Click the 'Apply Now' button below. Please note: We can only accept or progress applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria.