Veterinary Receptionist

About us:

Our team is composed of skilled and compassionate professionals who are deeply passionate about animal care. We prioritize exceptional client service, empathy for all, and a positive, team-focused environment. In return, we support our employees with excellent benefits, opportunities for career growth, and regular pay raises.

What we are looking for in a team member:

We are looking to add the right person to our already amazing team. Experience is highly preferred.

Your multitasking skills allow you to handle our busy practice by managing your time effectively. You expertly manage our schedule and keep our animal hospital organized, documenting services and maintaining our filing system all while simultaneously answering phones, emails, and text messages. You enjoy interacting with clients and their pets, solving problems, and ensuring smooth operations while remaining professional in all situations.

About the role & key responsibilities:

This administrative role offers a mix of 10-hour shifts and 5.5-hour shifts, with rotating shorter Saturday morning shifts. Enjoy the benefit of no Saturday evening, Sunday, or holiday shifts! We offer a competitive wage of $16 to $20 per hour, based on experience. Below are some key responsibilities.

• Engage with clients and their pets in a warm, professional manner.
• Exceptional multi-tasking and communication skills
• Uphold our Mission Statement and Core Values.
• Handle incoming calls with accuracy, providing clients with the information they need.
• Respond promptly to emails and text messages throughout the day.
• Schedule appointments and follow up with clients as necessary.
• Maintain accurate and up-to-date records of patient visits and treatments.
• Process payments for services smoothly and securely.
• Support veterinarians with various administrative tasks as needed.
• Keep the reception area clean, organized, and welcoming.

What We Offer:

• A professional and positive work environment where your voice matters.
• 100% paid health, dental, and vision insurance along with an EAP program.
• Continuing education opportunities including license reimbursement..
• Annual uniform allowance - pick your own scrubs!
• Employee discounts, including FREE daycare for your pets.
• Paid time off - vacation and sick/personal time.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• Continuing education credits
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person