Veterinary Receptionist

Job Summary

Join our dynamic veterinary team as a Veterinary Receptionist, where you will be the friendly first point of contact for pet owners and clients. This vital role combines exceptional customer service with administrative support to ensure smooth clinic operations. You will manage appointment scheduling, client communication, and medical record keeping while assisting with animal handling and kennel duties as needed. Your enthusiasm and organizational skills will help create a welcoming environment for clients and their beloved pets, contributing to high-quality veterinary care every day.

Responsibilities

• Greet clients warmly, answer inquiries, and provide excellent customer service at the front desk
• Schedule appointments, confirm bookings, and manage the clinic’s calendar efficiently
• Collect and process payments, including medical billing and insurance documentation
• Maintain accurate medical records using veterinary software systems
• Assist with animal restraint, handling, and kennel management to ensure safety and comfort for pets and staff
• Support veterinary team members with laboratory procedures, sample collection, and basic animal husbandry tasks
• Communicate clearly with clients regarding pet care instructions, treatment plans, and follow-up needs
• Ensure compliance with Drug Enforcement Administration (DEA) regulations and USDA guidelines related to medication handling and record keeping

Qualifications

• Proven experience in a veterinary clinic or animal care setting, including front desk or administrative support roles
• Strong knowledge of veterinary terminology, medical-surgical procedures, and companion animal medicine
• Skilled in animal handling, restraint techniques, and basic animal anatomy knowledge
• Familiarity with veterinary software applications and Microsoft Office tools for documentation and communication
• Ability to perform medical collection procedures such as blood draws or catheterizations when needed
• Experience with kennel management, animal husbandry, and dog handling techniques
• Excellent customer service skills with the ability to communicate effectively with pet owners and team members
• Knowledge of veterinary critical care practices, aseptic techniques, laboratory procedures, and veterinary administrative protocols

Join us to make a difference in the lives of pets and their owners! We are dedicated to fostering a supportive environment where your skills grow alongside your passion for animal care. This paid position offers an exciting opportunity to be part of a compassionate team committed to excellence in veterinary medicine.

Pay: $18.00 - $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid parental leave
• Paid time off
• Referral program
• Uniform allowance

Work Location: In person