Veterinary Receptionist

Veterinary Receptionist

Overview
We are seeking a friendly and organized Veterinary Receptionist to join our veterinary clinic team. This role is essential in providing excellent customer service and ensuring smooth daily operations at the front desk. The ideal candidate will have experience in client communication, familiarity with veterinary software, and a passion for supporting pet owners and their animals. This position offers an engaging work environment where professionalism and compassion are valued.

Responsibilities

• Greet clients warmly and professionally upon arrival, creating a welcoming atmosphere for both pet owners and their animals
• Manage client communication effectively, including answering questions, scheduling appointments, and providing information about services
• Handle front desk duties such as check-in/check-out procedures, maintaining appointment schedules, and managing patient records
• Utilize veterinary software to update patient information, process payments, and document visit details accurately
• Coordinate with veterinary staff to ensure smooth flow of daily operations and efficient patient care
• Assist with administrative tasks such as filing, phone management, and maintaining a clean reception area
• Provide exceptional customer service by addressing client needs promptly and professionally

Experience

• Prior experience working in a veterinary clinic or similar healthcare environment is preferred
• Strong customer service skills with the ability to communicate effectively with clients of diverse backgrounds
• Experience with veterinary software systems is highly desirable
• Familiarity with front desk or administrative roles in a medical or pet care setting is advantageous
• Ability to handle multiple tasks efficiently while maintaining attention to detail and professionalism

Pay: $12.00 - $14.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• Employee discount
• Paid time off
• Uniform allowance

Work Location: In person