Veterinary Receptionist

If you are passionate of animals and want to work with like-minded people at a high-paced veterinary clinic we are looking for you!

Central Vaughan Animal Hospital is seeking a motivated animal-loving individual to join our team, who is passionate about helping animals and their owners. You will be responsible for helping clients by creating a welcoming environment, providing service information, answering telephone calls and returning e-mails, etc.

Responsibilities:

• Handle customer inquiries and schedule appointments
• Provide information about the products and services
• Handling payment transactions
• Troubleshoot and resolve product issues and concerns
• Document and update client interactions in Medical Records
• Develop and maintain a knowledge base of the evolving products and services
• Assist Veterinarian with animal restraint and Medical Record updates during appointments (if needed)
• Following up with the clients regarding the patient's status after treatment provided
• Medical Record keeping and tracking

Qualifications:

• Previous experience in a veterinary office, customer service, sales, or other related fields
• Strong communication and interpersonal skills are an asset
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Ability to work in a fast-paced environment
• Ability to adapt to changes
• Willingness to expand knowledge and improve

Experience:

• Veterinary Receptionist 1 year (preferred)
• Receptionist 2 year (preferred)
• Customer Service (preferred)

Job Types: Full-time, Permanent

Pay: $18.00-$23.00 per hour

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance

Ability to commute/relocate:

• Thornhill, ON L4J 7R5: reliably commute or plan to relocate before starting work (required)

Language:

• English (required)

Work Location: In person