Veterinary Receptionist

Longleaf Animal Hospital is seeking a friendly, organized, and dependable Veterinary Receptionist / Client Service Representative to join our growing team. This role is the first point of contact for our clients and patients, helping ensure every visit is welcoming, efficient, and compassionate.

We are a fast-paced small animal hospital focused on high quality medicine, excellent client communication, and a positive team culture.

Responsibilities

• Greet clients and patients in a professional and welcoming manner
• Answer multi-line phones and schedule appointments
• Check patients in and out for appointments and procedures
• Communicate with veterinary technicians and doctors regarding patient needs
• Provide accurate estimates and process invoices and payments
• Maintain patient records within our veterinary software system
• Assist with prescription refills and medication pick-ups
• Keep the reception area clean, organized, and professional
• Provide clear communication and support to pet owners during visits

Qualifications

• Prior veterinary or medical reception experience preferred
• Excellent customer service and communication skills
• Ability to multitask in a fast-paced environment
• Comfortable handling difficult conversations with professionalism
• Basic computer skills required
• Experience with veterinary practice management software is a plus
• Must be dependable, punctual, and team-oriented

What We Offer

• Competitive hourly pay based on experience
• Supportive and positive team environment
• Employee pet care discounts
• Opportunities for growth within the practice
• Continuing education opportunities

About Longleaf Animal Hospital

Longleaf Animal Hospital is a full-service veterinary practice located in Southern Pines, North Carolina. Our mission is to provide high-quality veterinary care while building lasting relationships with the pets and families we serve.

If you enjoy helping people, love animals, and thrive in a fast-paced environment, we would love to meet you.

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Employee discount

Experience:

• Veterinary Reception: 1 year (Required)

Location:

• Southern Pines, NC 28387 (Required)

Work Location: In person