Veterinary Receptionist

We are seeking a Client Service Receptionist to join our team! We are searching for a well spoken individual, with a friendly and professional disposition. Applicant must be focused on the many tasks that are required of this job and must demonstrate absolute honesty and compassion.

Computer skills are a must. This job entails scheduling appointments, handling phone calls, email communications/social media and coordinating all surgical and medical procedures for the hospital as well as shifts in the call center.

Responsibilities:

• Handle customer inquiries and appropriately deliver messages to staff

• Provide information about the products and services

• Document and update customer records based on interactions

• Develop and maintain a knowledge base of the evolving products and services

• Deescalate client concerns and complaints.

• Maintain appropriate communication with back of house

Qualifications:

• Previous experience in customer service, sales, or other related fields • Ability to build rapport with clients

• Ability to prioritize and multitask

• Positive and professional demeanor

• Excellent written and verbal communication skills

Job Types: Full-time, Part-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Veterinary Experience: 2 years (Required)
• Front Desk: 2 years (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person