Veterinary Receptionist

Overview

Join our dynamic veterinary team as a Veterinary Receptionist, where your energetic and compassionate approach will be the first point of contact for pet owners and their beloved animals. In this vital role, you’ll coordinate appointments, manage client communications, and support the veterinary staff with administrative and front desk duties. Your enthusiasm and organizational skills will help create a welcoming environment that ensures every pet and owner feels cared for and confident in our services. This paid position offers an exciting opportunity to grow your veterinary experience while making a positive impact in animal care.

Responsibilities

• Greet clients warmly and handle all front desk interactions with professionalism and enthusiasm
• Schedule appointments efficiently, ensuring optimal flow of daily operations
• Manage medical collections, billing, and insurance documentation accurately
• Maintain detailed client records using veterinary software systems
• Assist with animal restraint during examinations or procedures to ensure safety for pets and staff
• Support veterinary team with laboratory tasks, medication administration, and sample processing when needed
• Communicate clearly with clients regarding pet care instructions, treatment plans, and follow-up appointments
• Uphold compliance with Drug Enforcement Administration (DEA) regulations and USDA guidelines in all relevant activities
• Handle customer service inquiries promptly, providing accurate information about pet health services and policies
• Support kennel operations by assisting with animal husbandry, feeding, cleaning, and basic care tasks

Requirements

• Previous experience working in a veterinary clinic or animal handling environment preferred
• Strong knowledge of veterinary terminology, medical-surgical procedures, and companion animal medicine
• Proficiency in Microsoft Office applications and veterinary software platforms
• Excellent communication skills for effective client interaction and team collaboration
• Ability to handle animals safely using proper restraint techniques and animal husbandry practices
• Familiarity with laboratory procedures, aseptic techniques, and medical collection processes
• Experience with dog handling, animal catheterization, and veterinary critical care is a plus
• Knowledge of USDA regulations, DEA regulations, and veterinary administrative support practices is desirable
• Demonstrated ability to work efficiently in a fast-paced environment while maintaining attention to detail

This role is perfect for motivated individuals eager to develop their veterinary career while providing exceptional service to pets and their owners. We are committed to supporting your professional growth through ongoing training opportunities in areas such as surgery assistance, animal restraint techniques, and client communication. Join us to be part of a passionate team dedicated to advancing animal health and well-being!

Pay: $18.00 - $20.00 per hour

Expected hours: 27.0 per week

Benefits:

• Continuing education credits
• Employee discount

Work Location: In person