Veterinary Receptionist - Experienced

Job Overview

We are seeking an experienced Veterinary Receptionist to join our dynamic veterinary team! This energetic role is essential in creating a welcoming environment for pet owners and ensuring smooth clinic operations. As the first point of contact, you will handle client communication, manage walk-ins, and support veterinary staff with administrative tasks. Your expertise in veterinary terminology, client service, and animal handling will help foster a positive experience for both pets and their owners. If you thrive in a fast-paced setting and have a passion for animal care, this is the perfect opportunity to make a meaningful impact every day!

Responsibilities

• Greet clients warmly and efficiently manage front desk operations, including scheduling surgical appointments, checking in patients, and answering phone inquiries.
• Process payments, handle medical collections, and maintain accurate billing records in veterinary software.
• Support veterinary team members with administrative tasks such as filing medical records, laboratory documentation, and front office inventory management.
• Communicate effectively with clients regarding pet care instructions, upcoming surgical appointments, and treatment plans using veterinary terminology.
• Maintain compliance with Drug Enforcement Administration (DEA) regulations and USDA guidelines related to medication handling and record keeping.

Qualifications

• Proven experience as a Veterinary Receptionist or in a veterinary clinic setting with familiarity in veterinary software systems.
• Strong knowledge of veterinary terminology, medical-surgical procedures, and companion animal medicine.
• Demonstrated ability to handle animals safely using proper restraint techniques; kennel experience is a plus.
• Excellent customer service skills with the ability to communicate clearly and professionally with clients.
• Proficiency in Microsoft Office applications for documentation and communication purposes.
• Knowledge of laboratory procedures, animal anatomy, aseptic technique, and veterinary critical care practices.

Join us to be part of a dedicated team committed to providing exceptional pet care while supporting each other’s growth! We value energetic professionals who bring enthusiasm, attention to detail, and compassion to every interaction—helping us deliver outstanding service to our community’s beloved pets.

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Uniform allowance

Work Location: In person