Veterinary Receptionist - Experienced

Job Overview

Join our dynamic veterinary team as an Experienced Veterinary Receptionist and be the welcoming face of our compassionate animal healthcare facility! In this energetic role, you will be the first point of contact for pet owners and visitors, ensuring a smooth flow of operations at the front desk. Your expertise in veterinary administrative support, client communication, and animal handling will contribute to providing exceptional care for our patients. This paid position offers an exciting opportunity to combine your passion for animals with your administrative skills in a fast-paced, pet-centered environment.

Duties

• Greet clients and their pets warmly, providing excellent customer service and clear communication about procedures and appointments
• Manage appointment scheduling using veterinary software, ensuring efficient daily operations
• Handle medical collections accurately, processing payments and insurance claims with attention to detail
• Assist with animal restraint and handling during check-ins and examinations, ensuring safety for pets and staff
• Maintain accurate records in compliance with Veterinary terminology, USDA regulations, DEA regulations, and clinic policies
• Support laboratory procedures, including sample collection and basic testing, adhering to aseptic techniques
• Coordinate with veterinary staff on medical-surgical cases, critical care procedures, and post-operative follow-up
• Keep the front desk organized by managing phone calls, emails, and client inquiries promptly and professionally
• Assist with kennel duties when necessary, including animal husbandry and basic pet care tasks such as feeding and cleaning
• Ensure compliance with all safety protocols related to drug handling, animal restraint, and client interactions

Experience

• Proven experience working in a veterinary clinic or animal hospital environment is required
• Strong knowledge of veterinary terminology, medical-surgical procedures, and companion animal medicine
• Demonstrated proficiency in veterinary software systems and Microsoft Office applications
• Experience with dog handling, animal restraint techniques, and pet care practices including dog training is preferred
• Familiarity with laboratory procedures, animal catheterization, and aseptic techniques enhances your effectiveness in this role
• Knowledge of USDA regulations, DEA regulations related to pharmaceuticals, and medical collection processes is highly valued
• Excellent customer service skills combined with clear communication abilities to engage clients effectively
• Previous kennel experience or familiarity with equine care adds valuable versatility to your skill set

Join us in making a difference every day by supporting our team’s mission to deliver outstanding veterinary care while creating a welcoming environment for pets and their owners!

Pay: $15.00 - $16.00 per hour

Work Location: In person