Veterinary Technician

Veterinary Technician

JOB SUMMARY

The Veterinary Technician is responsible for a variety of tasks related to customer service and patient care within the veterinary practice. Tasks include animal handling, Veterinary dentistry (cleaning, radiographs, and some extractions) pre and post-operative patient care, creating and presenting financial options and estimates, accurately entering service charges into client processing database, extensive client interaction, and preparing medications.

EDUCATION AND EXPERIENCE

· Required: 2 years previous veterinary office experience

· Preferred: Active state technician license

KNOWLEDGE AND SKILLS

· Must be able to operate a computer, including basic typing skills

· Must be able to learn and operate various veterinary software applications

· Effectively manage multi-line phone system

· Effective interpersonal communication skills

· Effective in multi-tasking (prioritizing and accomplishing tasks)

· Maintain a positive work environment

· Excellent verbal and written English communication skills

· The ability to work collectively with team members

ESSENTIAL DUTIES AND RESPONSIBILITIES

(Functions that an individual can perform unaided or with the assistance of reasonable accommodation.)

· Maintain professional and courteous demeanor in challenging/stressful situations

· Prepare and maintain exam, treatment, and surgical rooms

· Greet clients and patients

· Obtain patient history and updates from clients

· The ability to perform and/or assist with diagnostic procedures

· Maintain accurate and complete patient medical records

· The ability to calculate medication dosages and prepare instructions for clients

· Review patient instructions with clients and distribute educational materials

· The ability to learn how to create and review treatment estimates and payment options with clients

· Obtain blood samples-cephalic/saphenous/jugular

· Process and submit lab work both in house and to outside labs

· Clean, wrap, and sterilize surgical instruments and surgical supplies (gowns, towels, etc.)

· The ability to properly run an autoclave

· Clerical duties such as filing, copying, and faxing

· Maintain order to public areas (waiting room, exam rooms, kennel area, etc.)

· Place IV catheters and assist with surgical equipment monitoring (anesthesia, ventilator, fluid pump, etc.)

· Provide general aspects of after-hours and on-call service, if applicable

· Assist in medical trial studies and resident projects as requested

· Available to work in other ECFA area offices, if needed

· Other duties as assigned

PHYSICAL DUTIES AND RESPONSIBILITIES

· Lift and/or carry up to 40 pounds from floor level and above at least several times per day

· The ability to work in a stationary position at a computer for long periods of time

· The ability to stand, walk, stoop, bend, twist, kneel, crouch, and climb for long periods of time

· The ability to physically restrain all sizes of pets on the floor and on the exam table

· Must be able to grasp, hold, and manipulate objects

· Possess vision abilities to detect, observe and assess, including: close, distance, color, and peripheral vision as well as depth perception and the ability to adjust focus

· Potential for exposure to anesthetic gases with proper protective measures

· Potential for exposure to zoonotic diseases

Rotating patient boarding care Sundays and holidays.

REPORTING RELATIONSHIP

· Reports to: Practice Leader and/or DVM

*Nothing in this job description restricts management’s rights to assign or reassign duties and/or responsibilities at any time.

Job Type: Full-time

Pay: $22.00 - $40.00 per hour

Benefits:

• Continuing education credits
• Dental insurance
• Employee discount
• Health insurance
• License reimbursement
• Paid time off
• Retirement plan
• Uniform allowance

Experience:

• Veterinary experience: 2 years (Required)

Work Location: In person