Veterinary Technician

About Us:
At Crossroads Animal Hospital, our mission is to provide exceptional veterinary care and client service to keep pets healthy and honor the human-animal bond. We are proud to be an AAHA-accredited practice where employees take pride in their work, clients trust our care, and pets receive individualized attention in a low-stress environment. Our team culture is built on support, kindness, and continued growth.

About the Role:
We are seeking a Licensed Veterinary Technician (LVT) who is passionate about patient care, client communication, and teamwork. In this role, you'll be entrusted with technical and nursing responsibilities including outpatient care, surgery, dentistry, radiology, anesthesia, laboratory diagnostics, and client education. Our ideal candidate is detail-oriented, calm under pressure, and committed to clinical excellence.

Key Responsibilities:

Clinical & Technical Duties:

• Administer medications, vaccines, and fluid therapies
• Induce, monitor, and recover patients under anesthesia
• Provide surgical support and maintain aseptic technique
• Perform dental cleanings, dental radiographs, and post-op care
• Take and process diagnostic imaging (radiographs)
• Collect, prepare, and process lab samples (blood, urine, cytology, etc.)
• Perform routine diagnostics: urinalysis, SNAP tests, bloodwork, etc.
• Maintain patient treatment plans and monitor hospitalized patients
• Recognize and respond to emergency situations and pain management needs

Client Service & Communication:

• Educate clients on diagnoses, medications, preventative care, and treatment plans
• Provide discharge instructions and follow-up calls
• Assist with estimates, medical counseling, and routine callbacks
• Demonstrate empathy, tact, and professionalism in all client interactions

Administrative & Support Duties:

• Maintain accurate and compliant medical records (Cornerstone experience is a plus)
• Follow protocols for controlled substance handling, OSHA safety, and AAHA standards
• Support front desk as needed (phone calls, scheduling, reminders, invoicing)
• Train and mentor assistants and technician students as needed

Requirements:

• Active LVT license in the state of Michigan
• 1+ year experience in a clinical veterinary setting preferred
• Proficient in anesthesia, dentistry, lab work, and restraint techniques
• Strong communication and organizational skills
• Ability to lift 50+ lbs and be on your feet for most of the shift
• Passionate about patient care, low-stress handling, and team collaboration

Why Join Crossroads Animal Hospital?

• AAHA-accredited hospital with high medical standards
• Focus on low-stress patient handling
• Positive, supportive team culture
• Commitment to continued education and skill development
• Opportunity to make a meaningful impact every day

Job Type: Full-time

Pay: Up to $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Ability to Commute:

• Jackson, MI 49201 (Required)

Ability to Relocate:

• Jackson, MI 49201: Relocate before starting work (Required)

Work Location: In person