Vetting Capability Manager

Our mission is to provide best-in-class frameworks, people, vetting and professional services to optimise, assure, and futureproof Australia’s workforce.

As a Vetting Capability Manager (Personnel Vetting), you will play a critical role in ensuring personnel security cases are assessed with accuracy, consistency, and adherence to the Protective Security Policy Framework (PSPF). Leading a team of Quality Assurance professionals, you will drive a quality-first culture, provide technical leadership, and champion continuous improvement across vetting operations.

Working alongside some of the most experienced professionals in the sector, you will influence quality standards, mentor team members, and help shape the future of personnel security vetting in Australia.

Are you?

• An experienced personnel vetting, investigations, intelligence, or quality assurance professional with demonstrated leadership experience
• Passionate about coaching, mentoring, and developing high-performing teams
• Inspired and driven to build capability, achieve best practice and raise industry standards
• Committed to safeguarding Australia's national security
• A leader who promotes quality, integrity, accountability, and sound judgement
• Analytical and proactive, with the ability to identify trends, risks, and opportunities for improvement
• An exceptional communicator who can engage effectively with stakeholders at all levels
• Comfortable balancing operational priorities, team leadership, and strategic quality outcomes

Our culture, our ways of working and our people, quality and capability frameworks will inspire you and require you to put forward your best and constantly evolve your thinking and your skills. You will be well compensated, supported and constantly encouraged.

Key Responsibilities

• Lead and develop a high-performing Quality Assurance and Capability team.
• Own personnel vetting quality standards, assurance frameworks, and capability development initiatives.
• Provide technical leadership and guidance on complex personnel security cases up to the PV level.
• Drive continuous improvement through quality reviews, trend analysis, training initiatives, and process optimisation.
• Monitor quality and capability performance, providing reporting, insights, and recommendations to stakeholders.
• Foster a quality-first culture built on integrity, accountability, continuous learning, and excellence.
• Contribute to the ongoing evolution of personnel vetting practices, frameworks, and professional standards.

We offer

• Permanent employment – Long-term stability, professional growth, and team connection
• Fresh thinking – We don’t do “business as usual” – we innovate and continuously improve
• Competitive salary – Transparent, attractive remuneration packages
• Modern workflows – Digital tools and automation to reduce admin and increase impact
• Professional growth – Clear pathways to advance your skills and career
• Flexible work arrangements – Work arrangements that suit your lifestyle
• Supportive culture – Kind, competent, optimistic problem-solvers who care about the mission - and each other
• Opportunities to contribute – Play a meaningful role in shaping the future of vetting in Australia

Register your interest by selecting 'I'm interested' or sending your CV to [email protected] and include a brief outlining your current location, security clearance and your experience.

Please note that due to the requirements of the role, you must be an Australian Citizen to be eligible.