Vice President, Client Management

For our client, we are seeking a Vice President, Client Management to join the team of a leader in the Healthcare space.

This role will lead a senior client management organization responsible for major accounts and executive-level relationships across a complex, matrixed environment. The Vice President will shape client retention and value delivery, partner closely with sales and functional leaders, and influence strategic outcomes for global stakeholders. This position also requires a strong financial lens and the ability to translate client needs into actionable recommendations that support growth and long-term partnerships.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $216,320 – $270,400 annually

Responsibilities

• Lead a team of 5-8 client managers overseeing major accounts
• Develop executive-level client relationships as an executive sponsor
• Co-lead the deployment of a client value management methodology across the Client Management organization
• Represent Client Management in key functional teams, influencing outcomes effectively
• Build and manage relationships with global stakeholders such as HR executives and consultants
• Support sales initiatives by demonstrating the value of the Client Management function to customers
• Leverage financial acumen to guide data-driven strategic recommendations

Qualifications

• 20-25+ years of experience in client/account management or consulting roles with increasing responsibility
• Experience managing P&Ls and global client relationships or teams
• Background in healthcare or benefits consulting preferred
• Proven success in autonomously leading teams and driving results in matrixed environments
• Fluency in English required; additional languages are a plus

Benefits

• Comprehensive medical, dental, vision, disability, and life insurance
• Flexible health spending options including an HSA
• Access to mental health coaches and therapists
• Generous time off policy and company-wide collective pause days
• Parental leave policy and family support benefits
• Professional development stipend for growth opportunities
• 401k plan with financial planning services
• Annual wellness stipend for individual health initiatives
• New hire stipend for work-from-home setup
• Monthly reimbursement for cell phone costs

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.