Vice President Engineering

Who you are

• Experience leading engineering organisations in fraud, financial crime, risk or another real-time decisioning domain
• Strong track record of turning platform investment into measurable outcomes across fraud detection and mitigation, unit economics reduction and workflows automation
• Experience taking machine learning from development into production at scale, and owning model performance once live and fast iteration of model development
• Experience operating in a regulated environment, working with second line risk and compliance functions and with regulators
• Strong judgement across organisation design, delivery, platform strategy, data architecture and technical quality
• Ability to lead distributed teams across multiple markets and align several functions behind one roadmap, operating model and set of priorities
• Experience deploying AI or agentic systems inside regulated workflows, with a clear view on governance, evaluation and human oversight would be a bonus

What the job involves

• Tide is hiring a VP of Engineering to lead the engineering organisation behind Ongoing Monitoring
• You will report directly to the Chief Data and Technology Officer
• Ongoing Monitoring protects our members by detecting fraud, financial crime and regulatory risk across every transaction Tide processes
• The engineering, data science and platform capability behind it is one of the most technically demanding estates at Tide
• You will be accountable for the engineering strategy, organisation and execution across all Ongoing Monitoring value streams: real-time transaction monitoring for bank payments fraud, acquiring fraud, Anti Money Laundering, Counter Terrorist Financing, sanctions and prohibited activities monitoring, and the tooling our financial investigators depend on
• That means ML models in production, agentic AI inside regulated workflows, and multi-market screening infrastructure that stands up to regulatory scrutiny
• This role sits at the intersection of regulated risk operations, near real-time platform engineering and applied AI
• Our first line operations teams are the primary internal customer, our second line sets the risk appetite, and our regulators set the bar
• We need someone who can raise detection quality and reduce fraud losses while driving the cost of monitoring per member down, and scale agentic solutions where a wrong answer has consequences for a member and for Tide
• Set the engineering strategy for Tide's fraud, financial crime and ongoing monitoring platforms
• Lead engineering across backend, frontend, data science, ML engineering and analytics engineering, primarily based in Hyderabad with product leadership split between Hyderabad and London
• Lead managers and senior engineers, and build the leadership bench underneath you
• Work with multiple stakeholders across risk, operations, business, design, product and engineering
• Own the Decision Engine and Decision Intelligence Platform as shared capabilities, unifying domestic and international payment flows
• Own the model lifecycle end to end, from development through backtesting, shadow deployment and staged rollout to production performance monitoring
• Scale agentic AI in regulated workflows, including migrating Ongoing Monitoring agents onto Tide's shared agentic infrastructure and holding the line on our agentic governance framework
• Deliver measurable risk and efficiency outcomes: lower fraud losses, higher automated alert throughput, and a falling ongoing monitoring cost per member
• Build the operating model that connects first line operations, second line risk and compliance, payments and acquiring engineering, KYX, AI Platforms and data science leadership behind one roadmap
• Apply principles so we build once, deploy globally, and keep market-specific logic isolated
• This is one of the most important engineering roles at Tide
• Ongoing Monitoring is where we prove that trust scales, across every transaction we process
• You will shape how quickly we protect our members, how confidently we enter new markets under our own licences, and how far applied AI can compound into a lasting advantage in a regulated environment

Benefits

• Flexible working:A flexible working policy that allows most teams to work from home when they need to
• Family-friendly leave: We go above and beyond the statutory requirement for maternity and paternity leave
• Paid volunteering leave: You’re encouraged to take three days a year as paid volunteering leave for your chosen charity or organisation
• Holiday leave: 25 days a year of paid holiday leave, plus bank holidays
• Sabbatical leave: Take a well-deserved break and come back refreshed
• Extra unpaid leave: Extra time off is available beyond your annual leave allocation
• We keep the team fed: Breakfast, snacks and hot drinks are provided daily, along with regular morning teas and catered events
• Personal development: Personal development budget is available for each Tidean to pursue additional training related to their role
• Private health cover: Private healthcare from Vitality, that includes the ability to earn discounts and rewards for having a healthy lifestyle
• Mental wellbeing : 24/7 Employee assistance, unlimited cognitive behavioural therapy, subsidised mindfulness and relaxation app