Vice President of Executive Operations

Who you are

• 8-10 years of total professional experience demonstrating rapid career progression and high-impact delivery in fast-paced software environments
• Hybrid Skillset:
• Management Consulting: 3+ years at a premier management consulting firm (e.g., McKinsey, Bain, BCG) with expertise in structured problem solving, executive storytelling, business transformation, and financial analysis
• High-Growth Enterprise software: 4+ years of operational leadership, strategy, or business operations experience within a high-growth, enterprise B2B software organization ($1B+ ARR scale strongly preferred)
• Direct experience advising or supporting C-suite executives, with demonstrated success driving executive velocity, strategic planning, and operational alignment
• Strong command of core software performance drivers, business metrics, product-led and enterprise sales motions, and cloud infrastructure ecosystems
• Exceptional written and oral communication skills; proven ability to turn complex strategy and data into compelling, board-ready presentations and communications
• Exceptional emotional intelligence, diplomatic skill, and low ego; Demonstrated ability to build trust quickly, challenge senior executives constructively, and drive alignment across matrixed organizations

What the job involves

• We are seeking an exceptional Vice President, Executive Operations reporting to the CEO to serve as a high-impact force multiplier, strategic thought partner, and execution engine for our Chief Executive Officer
• The core mandate of this role is to create significant operating leverage for the CEO
• Positioned at the center of the enterprise, you will elevate the pace and impact of executive decision-making, streamline business operations, lead high-stakes executive communications, and align senior leaders across Product, Engineering, Go-To-Market (GTM), Finance, and Marketing to drive our next phase of company growth
• This position holds enterprise-wide visibility
• You will translate global strategy into operational execution, own the narrative for the CEO’s highest-stakes market moments, and step in to lead cross-functional transformation initiatives that shape the future of the company
• Create leverage for the CEO by designing and running the enterprise operating rhythm, including weekly leadership team meetings, Monthly & Quarterly Business Reviews, leadership offsites, and Board of Director meetings
• Produce the first draft of the quarterly earnings script and supporting market communications, taking primary ownership of setting the direction for a resonant public market story
• Own the narrative and content for the CEO’s keynotes and participation across marquee events, including our annual Investor Day, tier-1 regional flagship customer conferences (e.g., .locals), internal leadership summits, and company All Hands
• Synthesize complex business issues, financial models, and operational data into clear options, trade-offs, and actionable recommendations to accelerate CEO and leadership team decision velocity
• Act as a connective, cross-functional partner across functions (e.g., Product & Technology, Go-to-Market, G&A.) to break down organizational silos, resolve friction, and track strategic commitments
• Serve as a trusted proxy and delegate for the CEO in key strategic forums and working groups, consistently raising the bar for execution standards and operational rigor across the company
• Lead a team of Customer Advocates who serve as trusted partners to the CEO on all high-priority customer engagements, ensuring executive relationships are handled with the right level of preparation, follow-through, and strategic intent — while coordinating cross-functionally to drive resolution on escalations, commitments, and account-level priorities
• Lead high-priority special projects directly for the CEO, rapidly diagnosing and resolving emerging operational bottlenecks, market opportunities, or organizational realignments