Video Systems Coordinator

Position: Video Systems Coordinator

Reports to: Production Systems Director

Job Location: Arden, NC

Position Type: Full-Time, Exempt

Summary of Position: The Video Systems Coordinator supports Biltmore Church’s live video environments and related production systems. This position is responsible for event preparation, equipment maintenance,

task coordination, content programming, and advanced troubleshooting. Working as part of the

Production Systems Team, the Video Systems Technician helps provide reliable technical

support for services and events while stewarding the equipment, systems, and environments

entrusted to the Production Ministry.

Essential Qualities and Qualifications:

• A personal and active relationship with Jesus Christ modeled by a commitment to supporting the vision, leadership and theology of Biltmore Church.
• A Christ-like testimony that is displayed inside and outside the workplace.
• An expressed passion and calling for serving Jesus in a Kingdom-minded, fast-paced, local church setting.
• Prepared to join in membership as an individual/ family and make Biltmore Church your home Church. Active involvement in a weekly Connect Group with Biltmore Church is encouraged.
• Passionate about Live Production and creating worshipful environments through the use of technology.
• Demonstrates initiative and strong communication skills with an ability to work effectively apart from close supervision.
• Strong organizational and communication skills, including the ability to track responsibilities, coordinate with team members, and provide clear, timely updates regarding projects, maintenance, and technical concerns.
• Experience with the Ross Video ecosystem, ProPresenter, system design, general network engineering, and production systems integration is preferred.

Essential Responsibilities:

• Direct, switch, or produce live video for broadcast services and events at the Online and Arden campuses
• Recruit, and train production volunteers serving in video-related roles, helping them build technical competency, confidence, and consistency
• Program and manage content for LED wall systems, including preparing media, organizing playback workflows, verifying proper formatting and display, and troubleshooting content-related issues
• Attend and support services, events, maintenance activities, and training sessions scheduled on the production calendar
• Perform preventive maintenance, system updates, repairs, and other technical work as needed or as scheduled on the Live Production Calendar
• Coordinate video and other technical requirements for weekday and weekend services and events
• Complete required administrative tasks accurately and in a timely manner
• Maintain accurate inventories of equipment, supplies, and purchases
• Provide production coverage for internal and external events as requested
• Perform other duties as assigned by the Central Production Minister or the Production Systems Director.