Vietnamese Bilingual | Procure to Pay Operations Analyst

About the role

The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices.

Key responsibilities

• Serve as the primary point of contact for users, vendors, and stakeholders.
• Receive, log, track, and resolve tickets, incidents, and service requests.
• Perform initial analysis and root cause identification.
• Escalate complex issues to the appropriate support teams.
• Monitor ticket aging and follow up to ensure timely resolution.
• Maintain accurate documentation of issues, resolutions, and process updates.
• Prepare Key Control and other Month end reports.
• Support compliance with process controls and audit requirements.
• Coordinate with Local Finance, IT, Procurement, Treasury, and other stakeholders as needed.

About you

• Vietnamese language proficiency required.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to race, creed, color, religion, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.