Vietnamese Speaking Social Worker

Community Social Worker – Full-Time

Company: United At Home – Personal Care Services Agency
Position: Community Social Worker
Employment Type: Full-Time
Work Location: [Las Vegas, NV / St. Louis, MO]
Reports To: Program Director / Agency Administrator

Position Summary

United At Home is seeking a compassionate and culturally responsive Full-Time Community Social Worker to support seniors, adults with disabilities, and their families. This position will help clients identify and access community resources, navigate available services, address social and practical barriers, and connect with appropriate support systems.

The Community Social Worker will also develop relationships with community organizations and help expand awareness of services available to seniors, individuals with disabilities, and underserved populations.

Essential Responsibilities

Client Support & Resource Coordination

• Identify clients' social, emotional, and community support needs.
• Connect clients and families with appropriate community resources and services.
• Assist with navigating benefits, transportation, food assistance, housing resources, caregiver support, and other social-service programs.
• Coordinate referrals and follow up with clients and community providers.
• Advocate for clients and help remove barriers to accessing needed services.
• Maintain accurate and timely documentation of client interactions and services.

Community Outreach

• Build and maintain relationships with senior centers, hospitals, clinics, social-service agencies, community organizations, faith-based organizations, and disability-service organizations.
• Attend community events, health fairs, senior programs, and other outreach activities.
• Educate community members and organizations about available resources and United At Home services.
• Identify underserved populations and opportunities to improve access to home and community-based services.
• Represent United At Home professionally within the community.

Care Coordination & Advocacy

• Communicate effectively with clients, families, caregivers, and other professionals involved in a client's care.
• Assist with coordination between clients and appropriate community resources.
• Participate in care planning and interdisciplinary meetings when appropriate.
• Recognize and promptly escalate concerns involving potential abuse, neglect, exploitation, or immediate safety risks according to agency procedures and applicable requirements.

Documentation & Compliance

• Maintain complete, accurate, and timely client and community-service documentation.
• Protect client privacy and confidential information.
• Follow HIPAA and applicable federal and state privacy requirements.
• Follow United At Home policies, procedures, training requirements, and compliance standards.
• Maintain accurate records related to outreach, referrals, client contacts, and community resources.

Ethical Community Outreach

• Conduct outreach and community engagement activities in accordance with United At Home policies and applicable healthcare laws and regulations.
• Do not offer or accept money, gifts, services, or other benefits in exchange for referrals or client placement.
• Do not enter into unauthorized referral-fee, commission, or similar arrangements.
• Report suspected compliance, privacy, fraud, abuse, or documentation concerns to management.

Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, Sociology, or a related field preferred.
• BSW or MSW preferred.
• Experience working with seniors, adults with disabilities, families, or underserved populations preferred.
• Experience with home care, Medicaid, HCBS, case management, community resources, or healthcare preferred.
• Strong knowledge of local community resources.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Strong organizational and documentation skills.
• Ability to maintain strict confidentiality.
• Culturally sensitive and comfortable working with diverse communities.
• Bilingual or multilingual skills are a plus, particularly Vietnamese, Chinese, or Spanish.

Key Competencies

• Compassion and empathy
• Advocacy
• Cultural competency
• Community relationship building
• Communication
• Problem-solving
• Organization and follow-through
• Professional judgment
• Confidentiality
• Ethical conduct
• Accurate documentation

Work Environment

This is a full-time community-based position involving a combination of office work, client/community visits, community outreach, meetings, and local travel. Occasional evening or weekend events may be required based on community outreach activities.

Employment Details

Employment Type: Full-Time
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Compensation: $25 - $30 per hour
Benefits: Health insurance, PTO, paid holidays, etc.

Pay: $25.00 - $33.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Mileage reimbursement
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person