Villa Assistant (Team Lead)

The Villa Assistant provides administrative and operational support to the Villa Manager, ensuring smooth day-to-day villa operations. This role combines office tasks, coordination duties, and light operational assistance in a stay-in arrangement.

Key ResponsibilitiesAdministrative Support

• Assist the Villa Manager with daily reports, documentation, and record-keeping
• Maintain filing systems, inventory records, and guest/resident logs
• Prepare purchase requests, expense tracking, and basic monitoring reports
• Handle emails, phone inquiries, and internal coordination

Operations Coordination

• Coordinate with housekeeping, maintenance, and external service providers
• Monitor supply inventory and assist in procurement of villa needs
• Schedule maintenance, repairs, and service appointments
• Support event or guest arrangements when required

Guest & Resident Assistance

• Assist in welcoming guests and handling basic inquiries
• Ensure smooth check-in/check-out coordination (if applicable)
• Address minor concerns and escalate issues to the Villa Manager

Compliance & Monitoring

• Ensure proper documentation of deliveries and vendor transactions
• Support implementation of villa policies and procedures
• Maintain confidentiality of villa and resident information

Qualifications

• Experience in administrative support, hospitality, or property management preferred
• Proficient in MS Office (Word, Excel, email handling)
• Organized, detail-oriented, and proactive
• Good communication skills
• Willing to stay in (accommodation provided)

Job Type: Full-time

Benefits:

• Health insurance
• Life insurance

Work Location: In person