Villa FNB Manager

We are seeking an experienced and highly organized Villa Manager to oversee daily operations of a private luxury villa. The ideal candidate will ensure exceptional guest experience, manage staff, maintain the property, and handle administrative and financial responsibilities efficiently.

Key Responsibilities :

1. Villa Operations

• Oversee daily operations of the villa
• Ensure property is well- maintained, clean and functioning
• Supervise housekeeping, gardening, security, and maintenance

2. Staff Management

• Recruit, train, schedule, and manage villa staff
• Monitor staff performance and maintain discipline
• Conduct regular meetings with staff

3. Guest Services

• Ensure VIP-level hospitality services
• Handle guest in & out
• Manage guest requests and complaints professionally

4. Maintenance & Inventory

• Schedule routine maintenance and inspections
• Manage the guest menu list and liaise with the chef and staff to ensure smooth coordination and exceptional guest experience
• Track and restock supplies

5. Financial & Administrative Duties

• Manage villa budget and expenses
• Handle petty cash and invoices
• Prepare operational reports

Requirements:

Must-Have

• Minimum 2-3 years experience in villa/hotel/property management
• Strong leadership and organizational skills
• Good communication skills (English is required; Bahasa Indonesia preferred; Mandarin is a plus)
• Problem-solving mindset and attention to detail
• Willing to work flexible hours, weekends and holidays

Personality Traits :

• Honest & trustworthy
• Proactive & independent
• Calm under pressure
• Customer-oriented