Villa Host/Coordinator

Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 6000 rooms across Singapore and Indonesia, we’re living our mission and growing our homes in South Korea and Japan.

Believing in the power of a team, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community-centric accommodations. Here we also encourage authenticity and fun to fully embrace being human in a driven and result focused environment to make things happen and ensure the dream becomes a reality.

Experience the flexibility of working in a fully equipped coworking space or in our beautiful properties around Bali, embracing a fresh environment every day. Both our coworking space and properties’ communal areas are decked out and designed to support meetings, collaboration, and productivity in a relaxed and inspiring setting.

Come enjoy the journey with us and become a Cove Superstar!

Job Title: Villa Host/Coordinator - Bali

Job Type: Full-Time

Reports To: Property Manager

Location: Bali

Role Purpose: Your main focus will be to manage Cove’s properties and improve the tenant's experience.

What you’ll be doing:

• Manage and maintain buildings effectively and continually improve tenant’s experience
• Illustrate Cove’s core values and strive to achieve our standard of operations
• Ensure the rooms are tenantable and perfectly ready for check-ins
• Act as the liaison between Cove and property owners
• Manage a team of associates and facilities staffs to perform well and meet our standard of operations
• Schedule a team of associates and facilities staffs to achieve the most optimal labor time/cost ratio
• Ensure all properties’ tickets and requests are resolved within our SLA
• Responsible for assigned properties’ monthly budgeting and controlling the daily expenses
• Responsible to ensure all monthly billings are sent out in time
• Troubleshoot and prioritize daily facility issues and effectively delegate responsibilities

What makes you a great fit:

• Bachelor’s Degree in any major, preferably Hospitality or a related field.
• Min. 1-3 years in property management and/or community management, preferably have experience working in the hospitality industry and/or early-stage startup

Core Skills/Competencies:

• Good negotiation, communication and relationship building skills
• Consumer empathy
• High drive for results
• Ability to be flexible deal with ambiguity
• Resourceful and have high initiative
• High energy

Work Location: In person