Villa Manager area Tabanan

Key Responsibilities

• Supervise and manage daily villa operations (housekeeping, maintenance, security, and gardening staff).

• Ensure the villa is fully prepared and meets quality standards prior to guest check-in.

• Handle guest inquiries, special requests, and complaints promptly and professionally.

• Monitor and maintain high guest satisfaction and positive online reviews on OTA platforms.

• Prepare daily, weekly, and monthly operational reports (occupancy, revenue, and expenses).

• Manage petty cash, operational budgets, and control expenses effectively.

• Coordinate with vendors and contractors for maintenance and repair works.

• Conduct staff scheduling, training, and performance evaluations.

Qualifications

• Minimum Diploma or Bachelor’s Degree in Hospitality Management, Business Management, or related field.

• Minimum 2–3 years of experience as a Villa Manager, Property Manager, or Hotel Supervisor.

• Strong understanding of OTA systems, channel managers, and basic revenue management.

• Excellent leadership, communication, and problem-solving skills.

• Fluent in English (spoken and written).

• Able to work independently and under pressure.

• Willing to be based in Nyanyi, Tabanan, Bali.