Exacta Solutions Ltd

Our client, a well established iGaming operator, are looking to expand their Norwegian speaking VIP team with this hire.
Responsibilities will include:
<ul>
<li>Managing a portfolio of VIP players</li>
<li>Communicating with players through email, phone, chat, Telegram, etc. and assisting with any issues that might arise.</li>
<li>Creating personalised offers, bonuses and promotions, and working closely to the marketing team.</li>
<li>Identifying potential new VIP players.</li>
<li>Analysing numbers, reports and data that will contribute to the overall VIP strategy.</li>
</ul>
Requirements:
<ul>
<li>Previous experience within the iGaming industry, ideally in a related role such as Customer Service, VIP Management or Account Management.</li>
<li>Fluent/native Norwegian speaker, with strong English language skills.</li>
<li>Excellent communication and interpersonal skills, with a proactive “can-do” attitude.</li>
<li>A strong customer-focused mindset, with the ability to build and maintain long-term relationships with customers.</li>
</ul>
Interested? Let's talk! Apply directly or send your cv to <a href="mailto:chanelle.demanuele@exactasolutions.com" rel="nofollow noopener" target="_blank">chanelle.demanuele@exactasolutions.com</a>

VIP Account Manager (Norwegian Speaking)

VIP Account Manager (Norwegian Speaking)

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