Virtual Assistant - Admin and Document Support

About the role

We are looking for an experienced and highly organized Virtual Assistant – Administrative & Document Support to join our team. This role is ideal for someone with a strong background in administrative assistance and virtual support who is comfortable managing documents, maintaining accurate records, handling data entry, and keeping digital files and workflows organized. You will support a North American-based client with day-to-day administrative and document-related tasks. Success in this role requires excellent attention to detail, strong written communication, good follow-through, and the ability to manage multiple tasks independently.

Key responsibilities

• Manage, organize, and maintain electronic files and documents
• Receive, review, categorize, and upload documents from email and online platforms
• Perform accurate data entry and update spreadsheets, trackers, and internal records
• Extract and enter relevant information from documents into templates or designated systems
• Maintain organized client folders and ensure documents are properly named and filed
• Monitor outstanding documents and follow up for missing information when required
• Manage and organize emails and inboxes
• Assist with calendars, scheduling, and general administrative coordination
• Maintain accurate status updates and ensure tasks are completed within established deadlines
• Communicate professionally with clients, team members, and other stakeholders through email and online platforms

About you

• At least 2 years of experience as an Administrative Assistant, Virtual Assistant, or in a similar administrative support role
• Proven experience with electronic document and file management
• Strong experience with data entry and maintaining accurate records
• Experience working remotely as a Virtual Assistant or providing remote administrative support
• Excellent organizational skills and attention to detail
• Strong written English communication skills
• Ability to manage multiple tasks, deadlines, and priorities
• Comfortable working independently with minimal supervision
• Strong follow-through and a sense of ownership over assigned work
• Ability to follow detailed instructions and established processes

About us

FC Global is a growing offshore business support company providing dedicated teams and customized solutions to clients across North America. Our services include administrative support, customer service, virtual assistance, technology, and other business operations. We focus on building long-term relationships with both our clients and our team members. As a smaller, people-focused company, we value reliability, communication, initiative, and creating a supportive environment where our employees can grow.

Benefits

• Full-time, long-term remote opportunity
• Work with an established North American client
• Supportive and collaborative team environment
• Opportunity to develop your administrative and operational skills
• Work-life balance and a results-focused culture
• Competitive compensation based on experience and qualifications
• Opportunity to grow with both FC Global and the client over time