Virtual Assistant

Company Description WCA GLOBAL™ supports small and medium-sized enterprises worldwide in implementing and achieving certification in ISO quality systems and ethical business practices. The organization focuses on helping businesses meet compliance standards and maintain accredited quality management systems. Through its international network, WCA GLOBAL™ promotes fair trade, consumer rights, and trusted products and services. Team members contribute to a mission-driven environment that values integrity, accountability, and continuous improvement.

Role Description This is a part-time, remote Virtual Assistant role supporting WCA GLOBAL™ in its operations and client services. The Virtual Assistant will manage calendars, schedule meetings, and coordinate calls across different time zones. Daily tasks include handling emails, preparing documents and presentations, maintaining shared files, and updating basic records in internal systems. The role may involve assisting with online research, compiling information related to quality standards and ethical practices, and supporting communication with clients and partners. The Virtual Assistant will collaborate closely with supervisors, follow established processes, and ensure accurate, timely completion of administrative tasks.

Qualifications

• Strong administrative and organizational skills, including calendar management, document preparation, and task prioritization.
• Proficiency with office and collaboration tools (e.g., word processing, spreadsheets, online meeting platforms, cloud storage).
• Effective written and verbal communication skills, with attention to clarity, grammar, and professional tone.
• Ability to conduct online research, summarize findings, and present information in a structured, easy-to-understand format.
• High level of reliability, discretion, and commitment to ethical business practices and data confidentiality.
• Comfort working remotely, managing time independently, and collaborating with an international, cross-cultural team.
• Prior experience as a Virtual Assistant or in administrative support roles is beneficial.
• Familiarity with ISO standards, quality management, or compliance environments is an advantage but not required.
• Relevant education or training in business administration, office management, or related fields is preferred.