Virtual Assistant

About the role

We are looking for a reliable and detail-oriented Administrative Support Associate to join our team in Bacolod City. This is a full-time, on-site position that provides administrative, customer support, and operational assistance to help ensure the efficient day-to-day operation of our business. The ideal candidate is organized, proactive, and able to manage multiple tasks while maintaining a high level of accuracy and professionalism.

Key responsibilities

• Manage email correspondence and maintain organized records.
• Coordinate schedules, appointments, and calendars.
• Perform accurate data entry and maintain internal databases.
• Respond to customer inquiries via email, chat, and phone.
• Prepare reports, documents, and spreadsheets.
• Coordinate with internal team members and external clients.
• Conduct online research and compile information as needed.
• Assist with general administrative and operational tasks assigned by management.

About you

• Previous experience in administrative support, customer service, office administration, or a similar role is preferred.
• Strong written and verbal English communication skills.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office and Google Workspace.
• Ability to learn new software and online tools quickly.
• Strong attention to detail and problem-solving abilities.
• Ability to work independently and collaboratively in a team environment.
• Experience using CRM or business management software (preferred).
• Experience supporting international clients or remote teams (preferred).
• Ability to work efficiently in a fast-paced environment (preferred).

Benefits

• Company events
• Flexible schedule
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise